Membership and Operations Associate

Job Description

Position Summary

The role involves developing and supporting Membership through various activities, ensuring facility safety, fulfilling Member orders, completing work assignments efficiently, providing excellent Member service, and upholding company policies and values.

What You’ll Do

• Develops and supports Membership by providing information on benefits, promoting the value of Company products and services, processing Memberships, upgrades, and credit accounts, participating in sales and marketing events, and working towards Membership goals.
• Maintains safety of Facility by adhering to all safety standards, procedures, and guidelines, including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials correctly, complying with Company steel standard guidelines, and promptly correcting/reporting unsafe situations to Management.
• Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, accurately pulling, scanning, wrapping, and palletizing items, ensuring order and invoice accuracy, securely holding items until Members arrive, and following up on out-of-stock merchandise.
• Completes work assignments and priorities by utilizing policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, executing tasks, communicating progress, determining and recommending improvements, and adapting to change, difficulties, and feedback.
• Provides Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company’s products and services.

Company Values and Culture

• Complies with Company Policies, Procedures, and Standards of Ethics and Integrity: Implements related action plans, utilizes the Open Door Policy, and applies these principles in executing business processes and practices.
• Respect the Individual:
  • Embraces differences in people, cultures, ideas, and experiences, fostering a workplace where associates feel seen, supported, and connected through a culture of belonging.
  • Creates opportunities for all associates to thrive and perform, helping to attract the best talent.
  • Works as a team, builds strong and trusting relationships, and communicates with impact, energy, and positivity to motivate and influence.
  • Strengthens the team by helping, developing, and mentoring others, and recognizes others’ contributions and accomplishments.
• Act with Integrity:
  • Maintains and promotes the highest standards of integrity, ethics, and compliance, modeling Walmart values to support and foster our culture.
  • Holds oneself and others accountable, supporting Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
  • Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Serve our Customers and Members:
  • Delivers results while prioritizing the customer first.
  • Makes decisions based on reliable information, balances short and long-term priorities, and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
• Strive for Excellence:
  • Displays curiosity and a desire to learn, takes calculated risks, and demonstrates courage and resilience.
  • Drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.

Benefits

At Sam’s Club, we offer competitive pay, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet!

• Health Benefits:
  • Medical coverage
  • Vision coverage
  • Dental coverage
• Financial Benefits:
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
• Paid Time Off (PTO) Benefits:
  • PTO and/or PPTO (used for vacation, sick leave, holidays, or other purposes; amount depends on job classification and length of employment, meeting or exceeding paid sick leave laws where applicable). For information about PTO, see https://one.walmart.com/notices.
  • Parental leave
  • Family care leave
  • Bereavement
  • Jury duty
  • Voting
• Other Benefits:
  • Short-term and long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • And more.
• Live Better U: A company-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

Compensation

The hourly wage range for this position is $17.00 to $25.00*

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

None listed.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

None listed.

Primary Location

2575 GULF TO BAY BLVD, CLEARWATER, FL 33765-4433, United States of America

Drug-Free Workplace

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.