Medical Requester – Medical Records

Job Description

Legal Assistant | Robert Half

The Tone:
This is a full-time, fully in-office opportunity for a Medical Requester, operating as a Legal Assistant within a top-tier national plaintiff firm. This organization is nationally recognized for its strong reputation, commitment to its employees, and collaborative team environment. The Medical Requester role is critical to the firm’s operations, as it directly supports robust case development by diligently obtaining, managing, and organizing essential medical records and bills. This position offers a fantastic entry point into a highly respected firm that actively invests in the long-term growth and professional development of its team members.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person
• Team: Operates within a highly collaborative and team-oriented environment, providing indispensable support to legal professionals including attorneys and paralegals.
• Mission: To ensure the comprehensive and timely acquisition, tracking, and organization of critical medical documentation, thereby strengthening case preparation and outcomes.
• Tech Stack: Case management system

What You’ll Actually Do
• Requesting: Proactively initiate requests for medical records and corresponding bills from various healthcare providers, ensuring all necessary documentation is sought.
• Tracking: Implement and diligently maintain accurate and comprehensive tracking systems to monitor the status of all requests and confirm the timely receipt of records.
• Communicating: Engage in clear and professional communication with healthcare providers to facilitate record acquisition, liaise with clients regarding their medical information, and coordinate with internal legal teams.
• Organizing: Systematically organize, thoroughly review for completeness and accuracy, and securely upload all received medical records and bills into the firm’s designated case management system.
• Assisting: Provide crucial administrative and case preparation support to attorneys and paralegals, aiding in the smooth progression of legal matters and overall case readiness.

The Must-Haves
• Background: Entry-level or early-career professionals possessing a preferred background in a medical records, legal assistant, or general administrative role.
• Experience: Demonstrated strong attention to detail, a proven capacity to efficiently manage high-volume workflows, and excellent communication and follow-up capabilities.
• Skills: Superior organizational skills, adept time management, and comfort working effectively within a team-driven environment.
• Bonus: Specific prior experience directly related to medical records management, legal assistant duties, or comprehensive administrative support functions.