Medical Receptionist

Job Description

About Washington Regional Urgent Care

Washington Regional Urgent Care, with six locations in Northwest Arkansas, is affiliated with Urgent Team, a large independent operator of urgent and family care centers. They provide quality and affordable family healthcare, including treatments for injuries and illnesses, occupational health, and wellness care. Their centers are open seven days a week with specific hours and are Accredited Care Centers, recognized for their commitment to safety, quality, and scope of services.

Job Description: Medical Receptionist

Washington Regional Urgent Care in Harrison, AR, is seeking Medical Receptionists to join their team.

Responsibilities:

• Welcome patients and visitors, answer inquiries, and guide them through the registration process.
• Answer multi-line phones, file, fax, scan documentation, and complete daily patient callbacks.
• Check in and discharge patients, assist clinical staff, and close the office at the end of each shift.
• Collect insurance information, verify patient demographics, process payments, post patient balances, and complete phone sheets.
• Maintain a neat and clean work environment and professional appearance.
• Adhere to all relevant health and safety procedures.

Requirements:

• High school diploma or equivalent.
• Knowledge of basic computer software and the ability to learn electronic medical records.
• Prior experience in a medical office setting (minimum of one year performing Front Desk tasks (patient check-in, insurance verification, etc.)).

Schedule:

• Full-time team members: Rotating 36-40 hour/week schedule, consisting of 12-hour weekday shifts and every-other weekend.
• PRN (per diem) team members: Scheduled on an as-needed basis.

Benefits:

• Full-time: Competitive Salary, Medical, Dental, and Vision Options, Retirement savings plans, Paid Time Off, and MORE!
• PRN: Competitive Salary, 401K plan with company contribution, No-Cost Office Visits and generous discounts on some billable services