Medical Assistant/MA-C – SMG Hiring Pool

Job Description

About the Company

Swedish Medical Group (SMG)
Swedish Medical Group (SMG) is a part of Providence, a large healthcare organization. SMG provides an extensive range of ambulatory services to patients throughout the Puget Sound area in Washington. As a caregiver with SMG, you are expected to support the delivery of cost-effective, clinically competent, reliable healthcare by adhering to their core values: Justice, Excellence, Dignity, Integrity, and Compassion. SMG fosters a culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect, empowering its caregivers.

Providence
Providence is a comprehensive healthcare organization with a promise of “Know me, care for me, ease my way.” It is a family of organizations serving across Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington. With over 120,000 caregivers (employees) in over 50 hospitals, over 1,000 clinics, and a full range of health and social services, Providence aims to improve the health and well-being of each patient. The organization has a more than 100-year tradition of serving the poor and vulnerable and is committed to diversity, an inclusive workplace, and equal opportunities for advancement.

Providence Clinical Network (PCN)
PCN is a service line within Providence, serving patients across seven states. It is described as the third largest group in the country, encompassing over 11,000 providers, 900 clinics, and 30,000 caregivers. PCN includes various medical groups and affiliate practices such as Providence Medical Group (in Alaska, Washington, Montana, and Oregon), Swedish Medical Group, Pacific Medical Centers, Kadlec, St. John’s Medical Foundation, Providence Medical Institute, Providence Facey Medical Foundation, Providence Medical Foundation (in Northern and Southern California), and Covenant Medical Group and Covenant Health Partners (in west Texas and eastern New Mexico).

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Job Description (Detailed)

Job Title: Medical Assistant/MA-C – SMG Hiring Pool

Job Overview:
This role is part of Swedish Medical Group’s (SMG) Hire Pool Program, which is a direct-to-hire recruitment initiative. It aims to place qualified candidates into permanent clinical support roles, specifically targeting individuals who align with SMG’s mission and values and are seeking long-term careers in healthcare.

Schedule: Full Time, Day Shift (Multiple shifts available for the Job Schedule)
Location: Puget Sound area in Washington (Specific Work Location: Swedish Bank Of America Bldg-Seattle, 800 Fifth Ave, Seattle, WA)

Position Expectations:
This program involves a structured assessment and training period:
• Onboarding & Training: After onboarding, participants undergo a one-week New Caregiver Orientation program.
• On-the-Job Training: This is followed by two weeks of on-the-job training at a local SMG clinic.
• Clinic-Based Assessment: After completing the initial training, participants engage in a two-week clinic-based assessment. During this assessment, individuals function as permanent staff members, training on clinic-specific workflows under the supervision of clinic staff, and receiving real-time feedback and coaching.
• Formal Transfer: At the conclusion of the assessment period, there is a potential for formal transfer into a permanent clinic role.

Key Responsibilities:
• Deliver high-quality patient care or administrative support, depending on the specific role.
• Learn and adapt effectively to clinic protocols and electronic health systems.
• Demonstrate consistent professionalism, teamwork, and alignment with SMG’s values.
• Communicate effectively and clearly with staff, patients, and administrators.

Specific Responsibilities as a Medical Assistant (MA-C):
As an MA-C, you will assist with both administrative and clinical tasks, including:
• Scheduling appointments.
• Updating patient information in EPIC (Electronic Health Records system).
• Taking patients’ vital signs during appointments.
The clinical environments are designed to foster teamwork and offer pathways to leadership for MAs interested in career advancement.

Benefits And Perks:
Providence offers a comprehensive benefits package designed to support well-being, professional growth, and financial security.
• Compensation: Competitive pay, including holiday pay and shift pay differentials. Base pay range is $26.46 – $40.48 per hour, with potential for additional compensation (e.g., shift differentials, standby/on-call, overtime, premiums, extra shift incentives, bonus opportunities).
• Health & Wellness: Full medical, dental, and vision coverage from the first day; wellness and mental health assistance programs.
• Retirement: 401(k) plan with employer matching and a complimentary retirement planner.
• Time Off: Generous paid time off for vacation, sick days, and holidays, as well as paid parental leave.
• Professional Development: Tuition reimbursement and student loan forgiveness programs.
• Work-Life Balance: Back-up child and elder care to help with care disruptions, and commuter benefits.
• Voluntary Benefits: Options for pet, auto, and home insurance, and more.

Required Qualifications:
• Education/Training:
• Graduate of an accredited school that includes hands-on training in a clinical setting for medical assistants, OR
• Graduate of a registered medical assistant apprenticeship program, OR
• Completion of two years of medical training in the United States Armed Forces, OR
• Minimum one year of work experience as a medical assistant that includes specific clinical skills: obtaining vital signs, administering injections, and medication administration.
• Certifications:
• Washington Medical Assistant Certification upon hire.
• National Provider BLS – American Heart Association within 30 days of hire.
• Experience:
• 6 months of Healthcare experience.
• 6 months of Medical Assistant experience.

Preferred Qualifications:
• National Medical Assistant Certification upon hire.