MBA Intern, TikTok Shop US Operations

Job Description

About the Company

TikTok is the leading destination for short-form mobile video, with a mission to inspire creativity and bring joy. Its global headquarters are in Los Angeles and Singapore, with offices in major cities worldwide. The company fosters a global, diverse team that is passionate about creating value for communities, inspiring creativity, and bringing joy. TikTok operates with curiosity, humility, and a desire to make an impact, embracing an “Always Day 1” mindset to achieve breakthroughs. They are committed to creating an inclusive space that reflects the many communities they reach globally.

Specifically, the commerce industry is a key area of focus and growth for TikTok. The company aims to make TikTok the commerce channel of choice for merchants, creators, and affiliates, leveraging its platform to bring discovery, inspiration, and joy back to shopping. They are building on the virality of phenomena like #TikTokMadeMeBuyIt to scale Content & Creator commerce in the US, aspiring to be the leading, on-trend commerce platform. The TikTok Shop US operation team is dedicated to delivering high-quality products and a unique customer experience, building a robust e-commerce partnership ecosystem that is innovative, secure, and intuitive for users.

Job Description

This is an internship opportunity for MBA students in 2026, focused on the TikTok Shop US operation team. The internship aims to provide students with hands-on experience, develop fundamental skills, and explore potential career paths within TikTok’s rapidly growing e-commerce sector. It is a 12-week program that includes social events and development workshops, offering real-world application of knowledge and a strong foundation for personal and professional growth.

Responsibilities:
• Acquire and incubate merchants to drive category growth within TikTok Shop.
• Identify and develop innovative collaborative models with merchants, ensuring alignment with their short-term and long-term development plans, and strategically deploying platform resources.
• Address and solve key business growth challenges through strong collaboration with various cross-functional teams.
• Employ a consultative approach to clients, offering strategic solutions across content, creator/affiliate/agency partnerships, merchandising, and logistical aspects.
• Keep clients updated on new TikTok Shop product developments and upcoming promotional opportunities.

Qualifications:

Minimum Qualifications:
• Currently pursuing an MBA Degree.
• Ability to commit to a 12-week internship during Summer or Fall 2026.
• Demonstrated quick learning ability, proactivity, and resilience, with the capacity to thrive in ambiguous environments and adapt quickly to change.
• Strong structured thinking, excellent data sense, and very strong analytical skills.
• Exceptional communication and cross-team collaboration skills, with a proven ability to drive initiatives forward.
• Possession of a strong passion for business and a drive to achieve higher goals.

Preferred Qualifications:
• Graduating in December 2026 onwards, with the intent to return to the MBA degree program after the completion of the internship.
• Prior internship or full-time experience in an e-commerce marketplace business or retail category management is considered a plus.
• Familiarity with the TikTok content ecosystem, shoppable content, and brand-creator partnerships is also a plus.