Marketing Management Trainee
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Job Description
About BNSF Railway
BNSF Railway is one of the largest U.S. railroads, transporting freight across 28 western states and 3 Canadian provinces. They are committed to safety, diversity, and excellence, and are dedicated to a culture where all employees are included, belong, and have equal opportunity to achieve their full potential. BNSF plays a vital role in supporting the movement of essential products and materials that help feed, clothe, supply, and power communities throughout America and the world.
Marketing Management Trainee Program
This full-time program is located in Fort Worth, TX, with the option of working one day per week remotely. The program offers a comprehensive introduction to the fast-paced world of freight transportation marketing.
Responsibilities:
• Gaining Knowledge: Gain knowledge of the Marketing department, BNSF network, and internal systems & applications in the Customer Support Department before transitioning to a specialized Marketing business unit (Industrial, Agricultural, or Consumer Products).
• Customer Relations: Serve as the primary customer point-of-contact, functioning as an intermediary and educator in support of BNSF offerings. Protect customer interests by identifying and resolving daily tactical service issues.
• Analysis and Problem Solving: Perform analysis for chronic or systematic problem identification. Respond to customer inquiries and coordinate resolution of billing, schedule, and equipment issues.
• Process Improvement: Provide feedback in the development and design of service and system enhancements to improve business processes and strategic marketing information.
• Workflow Management: Coordinate workflows and manage time to correspond to the customer’s business needs.
• Leadership and Teamwork: Possess leadership, teamwork, clear communication, adaptability, and resilience to overcome obstacles and meet deadlines in a dynamic work environment.
Training:
Training will begin with a week of orientation in Fort Worth, Texas, offering a company overview and networking with leaders. This will be followed by support of ongoing projects and practical training with the department.
Qualifications:
• Basic Qualifications:
• Legally authorized to work in the United States and at least 18 years old upon hire.
• No sponsorship required for work authorization.
• Pursuing a Bachelor’s or Graduate degree in Marketing, Industrial Engineering, Business, or Supply Chain Management from an accredited university.
• Minimum 2.75 cumulative GPA.
• Less than three years of professional work experience, excluding internships, part-time jobs, or positions held while pursuing undergraduate and/or graduate degrees.
• Preferred Qualifications:
• Prior internship experience or less than 3 years of work experience in Marketing, Industrial Engineering, Business, or Supply Chain related fields.
• Leadership experience in a campus, community, or extracurricular organization.
• Pursuing a degree in Marketing (B2B) or Industrial Engineering.
Benefits:
BNSF offers a comprehensive benefits package including:
• Industry-leading 401(k) and Railroad Retirement program
• Robust health care options (medical, dental, vision, telemedicine, mental health, cancer support, and high-quality care network options)
• Health care spending accounts (HSA) with employer contributions
• Life and disability insurance
• Family benefits (parental, pediatric and family building support, adoption and surrogacy reimbursement, dependent care spending account)
• Discounts on travel, gym memberships, counseling services, and wellness support
• Annual bonus (Incentive Compensation Program)
• Generous leave/time off policies
Important Notes:
• All positions require pre-employment background verification, medical review, and pre-employment drug screen.
• Federal authority requires BNSF employees, whose work requires unescorted access to secure areas of port facilities, to obtain a TWIC (Transportation Worker Identification Credential).
• BNSF Railway is an Equal Opportunity Employer.
