Marketing And Customer Experience Co-op/Intern

Job Description

About Honda

Honda is a global organization with a presence on all 7 continents, known for its vehicles, equipment, and commitment to innovation. They pride themselves on providing valuable experience for their co-ops and interns, offering hands-on, project-based work that goes beyond stereotypical intern duties.

Marketing and Customer Experience Co-op/Internship

This role offers opportunities in two areas: Digital Services & Marketing and Customer Experience.

Digital Services & Marketing:

• This role will support Business Lead(s) in the Digital Services business group, focusing on the Connected space.
• Responsibilities include studying business opportunities, building business cases for potential opportunities, conducting market sizing, financial simulations, and research.

Customer Experience:

• The Customer Experience (CX) division is dedicated to building customer loyalty by improving customer satisfaction and creating promoters for Honda’s brands and products.
• The Co-op will support CX initiatives, including the scaling up of initiatives to achieve measurable results from digital systems, and assist with the coordination of production support and enhancement of CX products.

Required Skills and Qualifications:

• Legally authorized to work in the U.S. without sponsorship
• Effective oral and written communication skills
• Customer service and interpersonal skills
• Computer skills (Microsoft Word, Excel, PowerPoint)
• Analytical and problem-solving skills
• Minimum 2.5 Cumulative GPA or higher
• Class status: Sophomore (by credit hour) or above
• Availability to work a minimum of 10 weeks at 40 hours per week
• Enrollment in a Bachelor’s or Master’s degree program studying Marketing, Digital Marketing, Business Administration, Communications, or a related field
• Valid U.S. Driver’s License (exceptions considered on a case-by-case basis)
• Ability to secure own transportation to and from work each day

Desired Skills:

• Knowledge of social media platforms
• Skilled in research and data analysis
• Passion for sustainability and safety

Location:

Torrance, California (30 minutes south of Downtown Los Angeles, California)

Benefits:

• Housing accommodations: Honda offers housing at a shared cost or a housing stipend based on location.
• Textbook reimbursement: If applicable.
• Honda Business Resource Groups: Networking, professional development, and giving back opportunities.
• Performance Feedback: Informal and formal feedback from leaders.
• Mentorship: Assigned mentor to help navigate the internship.
• On-site Wellness Center: Access to fully equipped gyms, pools, dieticians, personal trainers, and group fitness classes.
• Paid overtime: 1.5 times hourly rate for overtime.
• Consideration for full-time employment: This program serves as a talent pipeline for full-time positions.
• Hourly Wage Range: $20.45-$27.42 (based on variables like location, experience, education)