Marketing And Customer Experience Co-op/Intern

Job Description

## About Honda

Honda is a global organization with a strong commitment to innovation and customer satisfaction. They pride themselves on providing valuable experiences for their Co-ops and Interns, tasking them with real-world projects relevant to their department and current needs. This goes beyond traditional intern duties, offering opportunities to develop new tests, design systems, travel to suppliers, or even serve as project managers.

Beyond the hands-on work, Honda Co-ops and Interns are invited to participate in a variety of paid events and experiences, including Q&A sessions with high-level associates, tours of Honda facilities, social events, and volunteer opportunities.

Core Values: Honda emphasizes a strong set of core values: Dreams, Joy, Passion, Respect, and Challenging Spirit. They seek individuals who embody these values and are passionate about making a positive impact within a global organization.

## Marketing and Customer Experience Co-op/Internship Description

This program offers opportunities within two key areas:

Digital Services & Marketing: This role supports Business Leads within the Digital Services business group, focusing on Connected space opportunities. You’ll study potential opportunities, build business cases, and present results through market sizing, financial simulation, and research.

Customer Experience (CX): The CX division focuses on building customer loyalty and creating promoters for Honda brands and products. You’ll support initiatives to transform the customer experience across all channels and improve associate & dealer experience through systems, processes, and capabilities. This role involves supporting the coordination of production support and enhancement of CX products.

## Key Requirements

• Legally authorized to work in the U.S. without sponsorship
• Effective oral and written communication skills
• Customer service and interpersonal skills
• Computer skills (Microsoft Word, Excel, and PowerPoint)
• Analytical and problem-solving skills
• Minimum 2.5 Cumulative GPA or higher
• Class status – Sophomore (by credit hour) or above
• Availability to work a minimum of 10 weeks at 40 hours per week
• Enrollment in a Bachelor’s or Master’s degree program studying Marketing, Digital Marketing, Business Administration, Communications, or a related field
• Valid U.S. Driver’s License (exceptions considered on a case-by-case basis)
• Ability to secure own transportation to and from work each day

## Desired Qualifications

• Knowledge of social media platforms
• Skilled in research and data analysis
• Passion for sustainability and safety

## Location

Torrance, California (30 minutes south of Downtown Los Angeles, California)

## Benefits

• Housing Accommodations: Honda offers housing at a shared cost or a housing stipend based on location.
• Textbook Reimbursement: If applicable.
• Honda Business Resource Groups: Opportunities to connect with diverse colleagues through associate-led, company-supported groups.
• Performance Feedback: Scheduled mid-term and final evaluations with informal and formal feedback.
• Mentorship: Assigned mentor within your department to guide you during your internship.
• On-site Wellness Center: Access to fully equipped gyms with cardio machines, weights, basketball courts, pools, dieticians, personal trainers, and group fitness classes.
• Paid Overtime: 1.5 times your hourly rate of pay for any overtime worked.
• Consideration for Full-Time Employment: The internship program serves as a talent pipeline for full-time positions.
• Hourly Wage Range: $20.45-$27.42 (based on location, work experience, education, etc.)