Marketing And Customer Experience Co-op/Intern

Job Description

## About Honda

Honda is a global organization with a presence on all 7 continents, known for its vehicles, equipment, and commitment to innovation. They pride themselves on providing valuable experience for their co-ops and interns, offering hands-on, project-based work that goes beyond stereotypical intern duties.

## Marketing and Customer Experience Co-op/Internship

This role offers opportunities in two areas: Digital Services & Marketing and Customer Experience.

Digital Services & Marketing:

• This role will support Business Lead(s) in the Digital Services business group, focusing on the Connected space.
• Responsibilities include studying business opportunities, building business cases for potential opportunities, conducting market sizing, financial simulations, and research.

Customer Experience:

• The Customer Experience (CX) division is dedicated to building customer loyalty by improving customer satisfaction and creating promoters for Honda’s brands and products.
• The Co-op will support CX initiatives, including the scaling up of initiatives to achieve measurable results from digital systems, and assist with the coordination of production support and enhancement of CX products.

## Required Skills and Qualifications:

• Legally authorized to work in the U.S. without sponsorship
• Effective oral and written communication skills
• Customer service and interpersonal skills
• Computer skills (Microsoft Word, Excel, PowerPoint)
• Analytical and problem-solving skills
• Minimum 2.5 Cumulative GPA or higher
• Class status: Sophomore (by credit hour) or above
• Availability to work a minimum of 10 weeks at 40 hours per week
• Enrollment in a Bachelor’s or Master’s degree program studying Marketing, Digital Marketing, Business Administration, Communications, or a related field
• Valid U.S. Driver’s License (exceptions considered on a case-by-case basis)
• Ability to secure own transportation to and from work each day

## Desired Skills:

• Knowledge of social media platforms
• Skilled in research and data analysis
• Passion for sustainability and safety

## Location:

Torrance, California (30 minutes south of Downtown Los Angeles, California)

## Benefits:

• Housing accommodations: Honda offers housing at a shared cost or a housing stipend based on location.
• Textbook reimbursement: If applicable.
• Honda Business Resource Groups: Networking, professional development, and giving back opportunities.
• Performance Feedback: Informal and formal feedback from leaders.
• Mentorship: Assigned mentor to help navigate the internship.
• On-site Wellness Center: Access to fully equipped gyms, pools, dieticians, personal trainers, and group fitness classes.
• Paid overtime: 1.5 times hourly rate for overtime.
• Consideration for full-time employment: This program serves as a talent pipeline for full-time positions.
• Hourly Wage Range: $20.45-$27.42 (based on variables like location, experience, education)