Marketing And Customer Experience Co-op/Intern

Job Description

About Honda

Honda is a global organization with a rich history and a commitment to innovation. The company prides itself on providing invaluable experience to its co-ops and interns, offering hands-on, project-based work relevant to their departments and current needs. Honda values “Dreams l Joy l Passion l Respect l Challenging Spirit” and seeks individuals who share these values and are eager to make an impact within a global organization.

Marketing and Customer Experience Co-op/Internship Description

This program offers opportunities in both the Digital Services & Marketing and Customer Experience (CX) divisions, offering a variety of projects and work environments for interns.

Digital Services & Marketing:

• Interns will support Business Lead(s) in the Digital Services business group, focusing on the Connected space.
• They will research and build business cases for potential opportunities, conducting market sizing, financial simulations, and presenting results.

Customer Experience:

• Interns will support CX initiatives, working to scale up projects and achieve measurable results from digital systems.
• They will assist with the coordination of production support and enhancements for CX products.

Key Responsibilities

• Research and analysis of digital services and customer experience trends.
• Developing business cases and presentations for potential opportunities.
• Supporting the coordination and implementation of CX initiatives.
• Contributing to the development and enhancement of CX products.

Ideal Candidate Profile

• Legally authorized to work in the U.S. without sponsorship
• Excellent oral and written communication skills
• Strong customer service and interpersonal skills
• Proficient in computer skills (Microsoft Word, Excel, PowerPoint)
• Analytical and problem-solving skills
• Minimum 2.5 Cumulative GPA or higher
• Sophomore (by credit hour) or above
• Availability to work a minimum of 10 weeks at 40 hours per week
• Enrollment in a Bachelor’s or Master’s degree program studying Marketing, Digital Marketing, Business Administration, Communications, or a related field
• Valid U.S. Driver’s License (exceptions considered on a case-by-case basis)
• Ability to secure own transportation to and from work each day

Desired Qualifications:

• Knowledge of social media platforms
• Skilled in research and data analysis
• Passion for sustainability and safety

Location

Torrance, California (30 minutes south of Downtown Los Angeles, California)

Benefits

• Housing Accommodations (shared cost or housing stipend based on location)
• Textbook Reimbursement (if applicable)
• Access to Honda Business Resource Groups
• Performance Feedback and Mentorship
• On-site Wellness Center
• Paid overtime (1.5 times hourly rate for overtime worked)
• Consideration for full-time employment after internship
• Hourly Wage Range: $20.45-$27.42 (based on location, experience, education, etc.)