Marketing And Customer Experience Co-op/Intern

Job Description

About Honda

Honda is a global organization with a rich history and a commitment to pushing forward in a competitive era of mobility. They pride themselves on providing invaluable experience to their Co-ops and Interns, tasking them with hands-on, project-based work relevant to their department and current needs. This means no stereotypical intern duties, and projects could include developing new tests, designing systems, traveling to suppliers, or even serving as a project manager.

Beyond the work itself, Honda Co-ops/Interns are invited to participate in paid events and experiences, such as Q&A sessions with high-level associates, tours of facilities, social events, and volunteer opportunities.

Honda’s core values of Dreams, Joy, Passion, Respect, and Challenging Spirit are woven into the fabric of the company. They seek individuals who share these values and are driven to make an impact within a global organization.

Marketing and Customer Experience Co-op/Internship at Honda Digital Services & Marketing

This Co-op/Internship program focuses on two key areas:

Digital Services:

• Role: Supporting Business Lead(s) in the Digital Services business group.
• Focus: Studying Digital Services business opportunities, primarily in the Connected space.
• Responsibilities: Building business cases for potential opportunities, presenting results, conducting market sizing, financial simulation, and research.

Customer Experience (CX):

• Goal: Building customer loyalty by improving satisfaction and creating promoters for Honda brands and products.
• Approach: Transforming the customer experience across all channels and improving associate & dealer experience through system, process, and capability improvements.
• Role: Supporting CX initiatives and scaling up initiatives to achieve measurable results from digital systems.
• Responsibilities: Supporting coordination of production support and enhancement of CX products.