Job Description

LLM / AI/ML Intern

C1 Company Overview

C1: 1 Contact, 1 Connection, 1 Choice

C1 is recognized as the foremost, single-source provider of advanced communications and data technology solutions for businesses. This encompasses a wide range of digital services, from comprehensive phone systems and hardware to sophisticated computer networks, application development, managed solutions, and beyond. C1 is passionately committed to designing, implementing, managing, and supporting every aspect of their customers’ technology needs from end to end, enabling clients to concentrate on their core business strengths.

Joining C1 means becoming part of a dynamic team of IT and communications technology professionals who are empowered to do their best work, making C1 the premier choice for your career.

Job Summary

C1 is seeking a highly motivated and talented LLM / AI/ML Intern to join our innovative team. This internship offers a unique opportunity to gain invaluable hands-on experience in the rapidly evolving field of Artificial Intelligence and Machine Learning. You will play a crucial role in fine-tuning open-source and hosted Large Language Models (LLMs) for specific industry applications, with a particular focus on enhancing customer experience. Working closely with experienced engineers and scientists, you will contribute to projects that have a tangible impact across various industries.

Key Responsibilities

• Collaborate with engineers and scientists to fine-tune open-source and hosted LLM models for specific industry applications in customer experience.
• Assist with data collection and preparation, ensuring that models are trained on high-quality, relevant datasets.
• Evaluate LLM performance through rigorous testing and analysis, identifying areas for improvement and optimization.
• Document your findings and learnings clearly and concisely, contributing to knowledge sharing and best practices within the team.

Qualifications

To be successful in this internship, candidates should possess the following:

• Currently enrolled in a bachelor’s or master’s degree program in Computer Science, Engineering, or a related quantitative field.
• Strong proficiency in Python programming and related libraries (e.g., NumPy, Pandas, TensorFlow, PyTorch).
• Demonstrated keen interest in AI/ML concepts, theories, and their potential real-world applications.
• Excellent communication and collaboration skills, with the ability to adapt to both independent and team-based work environments.

What This Internship Offers

• Competitive compensation and a stimulating, cutting-edge work environment.
• Invaluable hands-on experience in the rapidly evolving field of AI/ML, working on real-world projects.
• The opportunity to contribute to impactful projects across various industries, shaping future customer experience solutions.
• Direct mentorship and guidance from experienced professionals in the AI for Customer Experience (CX) field.

Additional Information

Work Environment

This role demands the ability to manage multiple priorities and demands effectively within a fast-paced professional office environment. The intern will routinely use standard office equipment, including computers, phones, photocopiers, and filing cabinets.

Physical Environment

The physical demands described are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Other Duties/Changes

This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities, or activities that are required of a team member for this job. Duties, responsibilities, and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major, or most important duties, responsibilities, and activities that the employee is expected to perform as determined and directed by C1.

EEO Statement

C1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details, please view the EEO Policy Statement and/or the current version of the workplace poster (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf; https://www.eeoc.gov/poster).

E-Verify & Right to Work

C1 participates in E-Verify and adheres to the guidelines of the Right to Work Poster.