Live Launch Operations Intern

Job Description

About Company

Netflix is a global leader in entertainment services, boasting over 300 million paid memberships across more than 190 countries. Members enjoy a vast array of TV series, films, and games spanning various genres and languages. A key feature of Netflix’s service is the flexibility it offers: members can play, pause, and resume watching content at their convenience, anytime and anywhere, and are free to change their subscription plans as they wish.

Netflix has revolutionized how people consume entertainment by providing seamless on-demand access across a broad spectrum of streaming devices, ranging from traditional set-top boxes to mobile devices and smart TVs. Recently, Netflix has expanded its entertainment offering to include live programming. This expansion includes high-profile events such as the NFL Christmas Day Games, the Jake Paul vs. Mike Tyson Fight, and a weekly WWE series launched in January 2025. This strategic move signifies Netflix’s commitment to delivering diverse and dynamic content experiences to its global audience.

Job Description, Detailed

Job Title: Live Launch Operations Intern

The Live Launch Operations Intern will play a crucial role in supporting Netflix’s expanding live programming initiatives. This internship offers a unique opportunity to gain firsthand experience in the intricate process of delivering live events to millions of viewers globally.

Key Responsibilities (May Include):

• Pre-Event Support: Assist with critical pre-event activities, including comprehensive testing, rehearsals, and continuous monitoring of live video delivery systems to ensure readiness.
• Platform Preparation: Help in preparing and configuring various devices and monitoring platforms essential for successful live event broadcasts.
• Communication Coordination: Support the Live Command Center team in facilitating effective communication and coordination across multiple internal teams and external partners throughout live shows.
• Incident Response: Participate in incident response and troubleshooting efforts, working under the direct guidance of experienced team members to address and resolve live broadcast issues.
• Documentation & Learning: Assist in compiling detailed operations summaries and documenting post-event learnings to contribute to continuous improvement processes.

Who Netflix Is Looking For (Qualifications):

• Academic Status: Must be graduating in December 2026 or Spring/Summer 2027.
• Education: Currently pursuing a Bachelor’s or Master’s degree.
• Preferred Majors: Broadcast Engineering, Computer Science, Electrical Engineering, Media Technology, Information Systems, or other related technical fields, particularly those with an emphasis on real-time systems or media delivery.
• Relevant Experience:
• Prior experience in a live environment, such as a school television station, live broadcasting, or streaming roles.
• Hands-on experience with live event production, streaming platforms, or network operations.
• Technical Understanding:
• Demonstrated understanding of end-to-end live streaming technologies.
• Familiarity with streaming or broadcast technology, including signal transport, encoding, and media delivery.
• Strong knowledge of CDNs (Content Delivery Networks), ISPs (Internet Service Providers), and network engineering is a significant advantage.
• Knowledge of studio hardware, such as multi-view video monitoring, communications panels, multi-channel audio monitoring, or IPTV transport.
• Process Interest: Experience or keen interest in incident response management and continuous improvement methodologies.

Core Competencies:

• Communication: Possess strong, clear, and concise communication skills, both verbal and written, especially critical during high-pressure or ambiguous situations.
• Curiosity & Motivation: Exhibit demonstrated curiosity and a strong motivation to learn and adapt within a fast-paced environment.
• Independence & Initiative: Ability to operate independently with minimal guidance, manage project execution effectively, and demonstrate self-sufficiency in sometimes ambiguous circumstances.
• Passion: A genuine interest in Netflix, the entertainment industry, content, and the unique challenges involved in delivering live shows.

The Summer Internship Program:

• Personalized Experience: Netflix offers a highly personalized internship experience designed to simulate the actual work environment at the company.
• Project Matching: Qualified interns are carefully matched with specific projects and groups based on their interests and skill sets.
• Full Immersion: Interns are fully embedded within their respective teams for the entire duration of the summer.
• Culture: Netflix prides itself on its unique culture and values, which prospective interns are encouraged to explore.
• Duration: Internships typically last 12 weeks.
• Location: The summer internships are located in Netflix’s Los Gatos, CA office.
• Compensation: Netflix carefully considers a wide range of factors to determine top-of-market compensation for internships. Market indicators, specific internship team, degree, and years of education are all considered. The overall market range for Netflix Internships is typically $25/hour – $110/hour, based on total compensation.
• Diversity & Inclusion: Netflix is an equal opportunity employer committed to celebrating diversity and recognizing that diverse thought and backgrounds build stronger teams. They approach diversity and inclusion seriously and thoughtfully, not discriminating on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
• Accommodations: Netflix strives to host a meaningful interview experience for all candidates. Accommodations for disabilities or any other reason during the hiring process can be requested by contacting the recruiting partner.
• Application Window: The job posting will be open for a minimum of 7 days and will be removed once the position is filled.