Leave of Absence (LOA) Specialist – LOA Administration

Job Description

Leave of Absence Specialist | RSM US LLP

The Tone:
This is a full-time role at RSM US LLP, a leading provider of professional services to the middle market globally. The company aims to instill confidence in a world of change, empowering clients and people to realize their full potential. This role is crucial for supporting the Talent Operations Team by providing centralized, repeatable solutions, ensuring RSM achieves business goals while balancing employee needs.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Undisclosed
• Pay: $49800–$79200 yearly
• Team: Talent Operations Team, reporting to LOA Senior Specialist and Absence Manager
• Mission: Administer day-to-day leave of absence processes, ensuring an excellent and well-informed employee experience.
• Tech Stack: HRIS

What You’ll Actually Do
• Administer: Provide day-to-day leave of absence (LOA) administration for RSM employees and owners.
• Communicate: Respond to LOA inquiries from employees, managers, and HR, proactively sharing timelines and required documentation.
• Coordinate: Partner closely with third-party administrators to track approvals, resolve discrepancies, and administer accommodation requests.
• Process: Ensure all leave-related actions are accurately processed in applicable systems and with third-party administrators for correct employee payment, and facilitate return-to-work.
• Audit: Conduct vendor and HRIS audits to ensure accuracy of LOA records and resolve discrepancies in a timely manner.

The Must-Haves
• Background: Others. Core domain knowledge in administering LOA programs and understanding relevant legislation.
• Experience: Minimum of 1 year administering LOA programs; Minimum of 1 year using an HRIS.
• Skills: Working knowledge and understanding of HIPAA, FMLA, and other applicable legislation; Excellent written and verbal communications; Strong customer service and interpersonal skills; Strong attention to detail and quality.
• Bonus: Bachelor’s Degree in Human Resources or related degree; Ability to communicate complex information meaningfully; Collaborative work style; Highly organized with strong attention to detail and follow-through; Ability to manage concurrent projects and work well under pressure; Ability to work independently and prioritize effectively in a high-volume environment.