Leadership Development Program

Job Description

Leadership Development Program | Chick-fil-A Restaurants

The Tone:
This is a full-time, in-person role at Chick-fil-A Restaurants, specifically within the Murfreesboro, TN locations operated by Noblitt Hospitality LLC. Chick-fil-A Murfreesboro focuses on cultivating influential leaders whose impact extends beyond the restaurant environment. This immersive 24–36 month Leadership Development Program is meticulously designed to elevate individuals into high-impact leadership roles. These career paths include becoming a Chick-fil-A Operator, joining Chick-fil-A Corporate staff or their Corporate LDP, or transitioning into a long-term leadership position within Noblitt Hospitality. The program is vital for nurturing future leaders who will drive operational excellence, inspire teams, and consistently serve both guests and colleagues.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Murfreesboro, TN, at Chick-fil-A Memorial (2116 Memorial Blvd) or Chick-fil-A Towne Centre (2005 Old Fort Pkwy).
• Pay: Starting at $22/hour, with a clear growth plan to $25/hour within 6 months. Overtime is paid at 1.5x the hourly rate. Director-level roles include an additional compensation package.
• Team: Participants receive one-on-one coaching from a certified leadership coach and the Operator. They serve alongside seasoned Directors, contributing to a team dedicated to restoring, inspiring, and serving both guests and each other.
• Mission: To equip emerging leaders with comprehensive business acumen and leadership skills through hands-on experience and mentorship, preparing them for influential roles within the Chick-fil-A system or Noblitt Hospitality.

What You’ll Actually Do
• Advance through leadership roles: Progress rapidly from a Team Member to an Area Director within the first six months of the program, demonstrating capability in various leadership positions.
• Manage restaurant operations: Lead and gain practical, hands-on experience across all areas of the business, including both Front of House and Back of House operations, through rotational training.
• Develop leadership and management skills: Cultivate a distinct personal leadership vision and style, become an expert in priority and time management, and participate in monthly leadership meetings with the Operator or guest speakers.
• Build comprehensive business acumen: Acquire proficiency in strategic goal setting, implementing effective training programs, establishing robust operational systems, and analyzing performance metrics.
• Contribute to a positive service culture: Be an integral part of a team committed to restoring, inspiring, and serving both guests and fellow team members, guided by a library of 50+ leadership books and financial planning classes.

The Must-Haves
• Background: Requires a Bachelor’s Degree, current enrollment as a College Senior, or a minimum of 5 years of leadership experience in a relevant field.
• Experience: A firm commitment to a 2–3 year growth journey within the program, coupled with a minimum availability of 45 hours per week, including open availability on Saturdays.
• Skills: Possess high standards in integrity, ownership, effort, and dependability. Demonstrate a strong servant leadership mindset and excellent communication skills, essential for effective team collaboration and guest interaction.
• Bonus: While not strictly required, previous restaurant experience is helpful, though the program is designed to provide all necessary training for success.