Junior Marketing Specialist

Job Description

Junior Marketing Specialist

Company: Serco Inc.

Serco Inc. is seeking a motivated Junior Marketing Specialist to join their team. This role involves representing the My Service Benefits (MSB) program at various venues and conferences, training events, and other awareness opportunities to support strategic communications tactics and strategies.

In This Role You Will:

• Represent the My Service Benefits (MSB) program at various venues, conferences, conventions, training events, and other awareness opportunities.
• Present MyArmyBenefits and MyAirForceBenefits information to audiences ranging from 10 to over 200 participants in both virtual and in-person briefing events.
• Brief diverse audiences, including service members across active and reserve components and all ranks, including senior leaders and sometimes VIPs.
• Provide training to active and reserve component Retirement Services Officers (RSOs) on the websites, especially the financial planning calculators.
• Serve as the knowledge resource on all aspects of military benefits and retirement, including specific Army benefits and resources for retirement, calculation of retired pay, Survivor Benefit Plan (SBP) premiums, and survivor benefits estimates.
• Assist Soldiers, Airmen, Guardians, and their families with benefit calculations at supported events.
• Prepare required paperwork such as travel authorizations, executive summaries, expense reports, and event feedback prior to and following every supported event.
• Create and update briefing slides tailored to specific audiences.
• Conduct outreach to various military commands to create more briefing, presentation, and event opportunities for the schedule.
• Provide additional assistance to the marketing efforts of the team, including idea input for social media posts and feedback from website users.
• Provide assistance to the technical team by testing site calculators and other features and functions.
• Attend regular team meetings and collaborate with other team members using online applications such as MS Teams, Asana, and others.
• Monitor military benefits-related media and track changes in law and regulations affecting benefits.
• Be comfortable learning new applications and working with technology.
• Work cross-functionally with multiple MSB teams on various efforts.
• Travel at least twice per month, and up to 4 times per month, to conduct presentations and briefings to small and large groups of various audiences and stakeholders.

To Be Successful In This Role, You Will Have:

• U.S. Citizenship
• Ability to obtain a NACI clearance.
• Bachelor’s degree from an accredited college or university in Marketing, Communications, Advertising/Public Relations, Journalism, Business, English, or a related field.
• 1 Year experience providing presentations to various military audiences, including large groups of over 200 participants.
• Ability to travel up to 50%.

Company Overview

Serco Inc. is the Americas division of Serco Group, plc, with over 9,000 employees across 100+ sites in North America. Serco delivers vital services more efficiently across Defense, Citizen Services, and Transportation sectors, serving every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, and various state, provincial, local, and commercial clients. Serco values every employee’s contribution and provides a place where individuals can make a significant impact.

For more information on Serco benefits, please visit: https://careers.serco-na.com/us/en/what-we-offer.

Serco is an equal opportunity employer, evaluating qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency & Benefits

Serco’s Total Rewards package includes competitive pay, performance-based incentives, and benefits designed to promote well-being and work-life balance. Actual base salary will be determined by various factors including the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

Comprehensive benefits for full-time employees include:

• Medical, dental, and vision insurance.
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted.
• 401(k) plan that includes employer matching funds.
• Tuition reimbursement program.
• Life insurance and disability coverage.
• Optional coverages such as pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, and ID theft protection.
• Birth, adoption, and parental leave benefits.
• Employee Assistance Plan.

For a complete overview of Serco benefits, please visit: https://careers.serco-na.com/us/en/about-us.

The application window for this position is for no more than 60 days. Candidates are encouraged to apply promptly, as the position may close earlier.