Junior Accountant

Job Description

About the Job: Junior Accountant – Marketforce Division

About The Company: MCI

MCI is a rapidly expanding technology-enabled business services company in the United States, boasting a significant call center presence and global operations. We specialize in delivering superior Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide array of industries, including healthcare, retail, government, education, telecommunications, technology, e-commerce, and financial services. Our contact centers utilize both on-site and remote agents, leveraging advanced technologies to optimize customer journeys, enhance scalability, and reduce operational costs. At MCI, we are dedicated to fostering a dynamic environment where professionals can build meaningful careers, access continuous learning opportunities, and contribute to the success of a globally expanding, industry-leading organization.

About The Role

We are seeking a highly motivated and detail-oriented Junior Accountant to join our finance team, specifically supporting our Marketforce division. This entry-level position is perfectly suited for individuals eager to develop and hone their accounting skills within a fast-paced, service-oriented environment. The Junior Accountant will play a crucial role in assisting with daily financial transactions, comprehensive reconciliation processes, and various reporting activities. A primary focus will be on ensuring the accuracy, compliance, and integrity of all financial data. The role involves close collaboration with various agencies and payment processors to verify payment postings, meticulously resolve any discrepancies, and support the overall financial operations of the division. This position offers an exceptional opportunity for career growth and skill development across key accounting and finance disciplines.

Qualifications

• High school diploma or equivalent.
• Some tertiary qualification in finance, such as an associate’s degree, certificate, or relevant coursework in accounting or finance.
• Proficiency in multitasking and the ability to work effectively independently.
• Basic proficiency in Microsoft Word and PDF applications.
• Advanced skills in Microsoft Excel, including a strong understanding of formulas and data analysis techniques.
• Experience with payment reconciliations involving payment processors, banks, and various systems of record.
• Strong attention to detail and a commitment to accuracy.
• Demonstrated trustworthiness and discretion in handling sensitive financial data.
• Authorization to work in the country where the role is based.
• Willingness to undergo a Level II background and security investigation, which may include fingerprinting (if applicable).
• Willingness to participate in drug screening (excluding Canada).

Responsibilities

• Pulling daily and monthly reports for comprehensive reconciliation across multiple agencies.
• Reconciling daily and monthly payment trackers to ensure the accurate posting of all payments.
• Proactively identifying and efficiently resolving payment discrepancies during the reconciliation processes.
• Processing daily payment returns efficiently and accurately.
• Maintaining the integrity and accuracy of financial data at all times.
• Assisting with data entry and thorough documentation related to financial transactions.
• Supporting the finance team in preparing various reports and financial summaries.
• Collaborating effectively with internal teams and external agencies to resolve payment issues promptly.
• Ensuring strict compliance with company policies and financial regulations.
• Continuously striving to improve reconciliation processes and enhance reporting accuracy.

Benefits

• Paid Time Off (PTO) and paid holidays.
• Participation in daily, weekly, and monthly incentive contests with cash bonuses and prizes.
• Comprehensive medical, dental, and vision coverage available after 60 days of employment.
• Access to MEC medical plans after 30 days.
• Retirement savings programs where available.
• Short-term disability insurance.
• Life insurance options.
• Supplemental insurance such as accident and critical illness coverage.
• Opportunities for internal promotion and significant career advancement.
• Paid training programs designed to develop new skills.
• A collaborative and engaging work environment.
• Casual dress code for comfort and ease.

Equal Opportunity

MCI is an equal opportunity employer committed to creating an inclusive and diverse workplace. We do not discriminate against any employee or applicant based on age, ancestry, color, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws. We are dedicated to providing reasonable accommodations to qualified individuals with disabilities and ensure that all employment practices are conducted in a manner that promotes fairness and respect. Our commitment to diversity and inclusion is fundamental to our mission of delivering exceptional services and fostering a positive work environment for all team members.

Desired Skills and Experience

• Accounting/Auditing
• Financial Reporting
• Data Entry
• Reconciliation
• Microsoft Excel (Advanced)
• Attention to Detail
• Problem-Solving
• Financial Data Management
• Compliance