Jr. Human Resources Assistant

Job Description

Human Resources Assistant | Russell Tobin

The Tone:
This is a contract role at Russell Tobin, located in Tempe, AZ. Russell Tobin is supporting a global e-commerce and technology company in the online retail and logistics industry. This role is crucial for ensuring a smooth and positive hiring experience for applicants, contributing directly to the operational efficiency of a large-scale organization’s talent acquisition process. It represents a significant opportunity for early-career professionals to gain foundational experience in corporate HR operations.

The TL;DR
• Role: Contract / Early Career
• Type: Contract
• Location: In-person, Tempe, AZ
• Pay: $18.30 hourly
• Mission: Help job applicants navigate the hiring process from start to finish, providing a positive candidate experience.
• Tech Stack: email, chat, phone systems, basic computer tools

What You’ll Actually Do
• Candidate Support: Guide applicants through the entire hiring journey, ensuring a positive experience.
• Communication Handling: Manage candidate inquiries and escalations via phone, email, chat, and SMS.
• Appointment Facilitation: Conduct virtual pre-hire appointments and resolve technical or process-related barriers.
• Administrative Tasks: Execute daily administrative workflows, including record updates and scheduling coordination for hiring operations.
• Process Improvement: Identify recurring issues and contribute to enhancing the overall candidate experience and hiring process.

The Must-Haves
• Background: College students or recent graduates interested in Human Resources, Psychology, Communications, Business, Sociology, or related fields.
• Experience: No prior HR experience required; training will be provided. Call center or customer service experience is welcome but not required.
• Skills: Strong verbal and written communication skills; comfortable using email, chat, phone systems, and basic computer tools; organized, dependable, and able to manage multiple tasks; problem-solving mindset with attention to detail; ability to work in a fast-paced, team-oriented environment; ability to work in-person in Tempe, AZ.