IT Provisioning Intern
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Job Description
About Company:
To learn more about our organization and the exciting work we do, visit www.cambiumlearning.com. Cambium Learning Group operates with a Remote First work environment, offering employees flexibility and trust to balance work and life. They value employees regardless of location and measure success in results. Cambium Learning Group is an Equal Opportunity Employer dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences.
Job Description:
Job Title: IT Provisioning Intern
Job Location: MI, Ann Arbor Office
Job Overview:
The IT Provisioning Intern plays a vital role in ensuring the smooth onboarding of new employees and supporting existing staff by preparing, configuring, and deploying IT equipment and software. You will support the lifecycle of IT assets, from receiving and setting up devices to updating inventory records. This position requires a detail-oriented individual with strong technical skills and a commitment to providing exceptional customer service.
Job Responsibilities:
• Receive, unbox, and inspect new IT equipment (laptops, desktops, mobile devices)
• Configure and image devices according to established guidelines
• Install and configure necessary software applications
• Prepare and ship equipment to new hires or other departments
• Update asset tracking systems with accurate and up-to-date information
• Maintain a clean and organized work environment
• Document all procedures and activities accurately
• Comply with all company policies and procedures
Job Requirements:
• High school diploma or equivalent
• Minimum 2 years of experience in a related IT support role (or equivalent technical experience) or the completion of 2 years of IT-related college coursework
• Excellent understanding of computer hardware and software
• Experience with operating systems (Windows, macOS) preferred
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Excellent attention to detail and accuracy
• Ability to work autonomously and as part of a team
• Good communication and interpersonal skills
• Ability to move and hold equipment up to 25 lbs
