Investment Manager Governance & Relationship Manager

Job Description

Investment Manager Governance & Relationship Manager | Massachusetts Mutual Life Insurance

The Tone:
This is a full-time role at Massachusetts Mutual Life Insurance, located in Massachusetts (hybrid). The company helps secure futures through its investment management and insurance offerings. This role is crucial for ensuring disciplined oversight, effective governance, and transparent reporting across all affiliated and non-affiliated external asset managers. By supporting strategic initiatives, this position helps strengthen manager relationships and enhances operational effectiveness within the enterprise investment management framework.

The TL;DR
• Role: Mid-Senior Level
• Type: Full-time
• Location: Hybrid, Massachusetts

• Team: Part of a team responsible for investment manager governance, oversight, and relationship management.
• Mission: Ensure disciplined oversight, effective governance, and transparent reporting for external asset managers while strengthening relationships and operational effectiveness.

What You’ll Actually Do
• Governance Execution: Support the execution of the enterprise governance model for affiliated and non-affiliated managers, promoting adherence to oversight standards and regulatory expectations.
• Relationship Management Support: Prepare governance materials, track action items, and ensure disciplined follow-through on decisions and remediation plans for relationship management activities.
• Initiative Coordination: Coordinate strategic transformation initiatives by tracking deliverables, identifying risks and dependencies, and providing transparency to stakeholders.
• Reporting & Monitoring: Develop and maintain service level agreements (SLAs), reporting frameworks, and relationship scorecards for continuous monitoring and issue management.
• Cross-Functional Partnership: Partner across various internal teams including Portfolio Management, Due Diligence, and Compliance, to support governance throughout the investment lifecycle.

The Must-Haves
• Background: Bachelor’s degree with 7+ years of experience in investment management, governance, vendor oversight, working with different asset classes, or relationship management within financial services.
• Experience: 3+ years supporting governance programs, oversight frameworks, or relationship management activities, combined with 3+ years coordinating cross-functional initiatives or projects involving multiple partners.
• Skills: Investment manager governance, vendor oversight, relationship management, cross-functional project coordination, reporting framework development, issue management.
• Bonus: Master’s degree; advanced subject matter expertise in investment manager governance, oversight, or relationship management; ability to operate independently and manage complex priorities; experience owning governance domains such as reporting or scorecards; experience influencing senior stakeholders through data-driven insights; experience mentoring junior team members; knowledge of investment management operating models, external asset managers, and governance best practices.