Intern

Job Description

About the Job

This job posting describes an internship opportunity at Samaritan Health Services within the Information Services (IS) department. The intern will gain supervised practical experience by actively participating in one or more projects while fulfilling the requirements of the assigned internship program. The IS Infrastructure department is responsible for providing a robust, agile, and secure IT infrastructure to support Samaritan Health Services’ business objectives. This includes services like data network, voice, Windows and Linux servers, data center, centralized endpoint management, enterprise operations, and automation.

Detailed Job Description

JOB SUMMARY/PURPOSE

The intern will gain supervised practical experience by actively participating in one or more projects for Samaritan Health Services while fulfilling the requirements of the assigned internship program. This is an “Occasionally” position.

DEPARTMENT DESCRIPTION

The Information Services (IS) department is committed to providing leadership, support, and coordination of technology at Samaritan Health Services. The IS Infrastructure department provides a robust, agile, and secure IT Infrastructure that supports SHS business objectives. The infrastructure includes, but is not limited to the following services: data network, voice, Windows and Linux server, data center, centralized endpoint management, enterprise operations and automation.

EXPERIENCE/EDUCATION/QUALIFICATIONS

• Experience or training in the following required:
• Microsoft Office, Visio, SharePoint, and Wiki.
• Showing attention to detail and documenting systems.
• Phone and in-person communication skills.
• Working successfully in a team environment.
• Analyst Team (if applicable):
• Current enrollment or recent graduate in a Bachelor’s degree program related to the area of internship required.
• Experience or training in system troubleshooting and business analysis required.
• Technical Team (if applicable):
• Current enrollment or recent graduate in an Associate degree program related to information systems required.
• Experience or training in Windows and hardware troubleshooting required.

KNOWLEDGE/SKILLS/ABILITIES

• Problem Solving: Ability to identify complex problems, involve key parties, gather pertinent data, and consider various options in the decision-making process. Skilled at applying problem-solving skills in a logical, systematic way to resolve issues.
• Time Management: Ability to manage time effectively to be productive in prioritizing, scheduling, and planning the workday to meet customer needs. Ability to juggle different work activities and shift attention from one task to another without losing sight of details and timelines.
• Conflict Resolution: Ability to influence others to build consensus and gain cooperation. Ability to negotiate disagreements in a positive and constructive manner while considering the contributions of other team members in order to reach a mutually acceptable solution.
• Communication: Skilled at sharing information in an appropriate and timely manner, showing mutual respect, and genuinely soliciting the feedback of others. Ability to effectively tailor communications to various audiences including peers, customers, and leadership.

PHYSICAL DEMANDS

The job requires a mix of sitting, standing, walking, and occasional physical exertion. Specific physical demands include:

• Rarely (1-10% of the time): Climbing stairs.
• Occasionally (11-33% of the time): Lifting up to 20 lbs (various heights), carrying up to 20 lbs (one-handed and two-handed), bending forward at the waist, kneeling, reaching upward, pushing/pulling with up to 20 lbs of force.
• Frequently (34-66% of the time): Standing, walking on level surfaces, rotating the trunk while standing.
• Continually (67-100% of the time): Sitting, rotating the trunk while sitting, reaching forward, using manual dexterity, finger dexterity, pinching fingers, grasping with hand/fist.

The above is a summary of the major essential functions of the position. Other duties may be performed, both major and minor, which are not mentioned above. Specific activities may change from time to time.