Information Technology (IT) Intern
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Job Description
About Company:
CCI Mechanical, Inc. specializes in the design, installation, service, and maintenance of commercial and industrial projects. They are a design-build leader and innovator throughout the Intermountain region, providing expertise in HVAC, Plumbing, Industrial Piping, Specialty Metal, Controls & Automation, Commissioning, Energy Services, Sustainability Services, and Retro-Commissioning. They are part of EMCOR Group.
Job Description:
Job Title: Information Technology (IT) Intern
Summary: The IT Intern will support the in-house IT department by providing technical assistance, configuring PCs and mobile devices, and maintaining shared systems. This is an opportunity to troubleshoot and resolve technical issues, assist with the implementation of policies and procedures, and provide information and support to team members.
Responsibilities:
• Provide technical assistance to personnel regarding hardware and software-related issues
• Install, configure, and troubleshoot computer systems, mobile devices, hardware, and software
• Follow and communicate established procedures and processes for computer maintenance
• Provide training and support to team members on the use of computer systems and software
• Monitor system performance and troubleshoot any issues
• Research and recommend solutions for technical problems
• Document procedures and solutions to maintain accurate records
Requirements:
• Undertaking higher education in Information Technology, Computer Science, or related field
• Strong communication and customer service skills
• Excellent problem-solving and troubleshooting skills
• Knowledge of computer systems and software
• Able to learn quickly and adapt to changing technology
• Familiarity with hardware and software installation
• Able to work independently and as part of a team
Bonus Points:
• Knowledge of network and system security concepts
• Familiarity with Microsoft Windows/Server operating systems
• Familiarity with Microsoft Office 365 products
• Familiarity with Virtual Machines
• Familiarity with SQL Server
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
