I.T Technologist – SharePoint Content Management

Job Description

I.T Technologist | CAE

The Tone:
This is a regular position at CAE, offering a hybrid work model within Canada. CAE helps make the world a safer place by driving innovation in simulation, training, and mission readiness for critical operations worldwide. This role is crucial in supporting the creation, organization, and maintenance of SharePoint environments, ensuring that vital program information is structured, searchable, accessible, and governed throughout its lifecycle.

The TL;DR
• Role: Full Time
• Type: Regular
• Location: Hybrid – Canada
• Pay: $60100–$90100 yearly
• Mission: Supports the creation, organization, and maintenance of SharePoint environments to ensure information is structured, searchable, accessible, and governed throughout the project lifecycle.
• Tech Stack: SharePoint Online, SharePoint On-Premises, Microsoft 365, Microsoft Teams, OneDrive, Power Automate

What You’ll Actually Do
• Content Management: Maintain, organize, classify, and archive project documentation within SharePoint Online and On-Premises sites, ensuring content accuracy and adherence to naming conventions and records management practices.
• Site Administration: Support the configuration and administration of SharePoint Online sites, managing user permissions, navigation structures, and integrating with other Microsoft 365 services.
• Information Governance: Maintain metadata standards to improve content discoverability and search effectiveness, supporting document lifecycle management and ensuring compliance with organizational policies.
• User Enablement: Serve as a primary contact for SharePoint content inquiries, developing user guides, delivering training sessions, and promoting content management best practices across project teams.
• Stakeholder Collaboration: Collaborate with various stakeholders to identify content management requirements, coordinate updates to project sites, and facilitate information sharing across geographically distributed teams.

The Must-Haves
• Background: Diploma or Bachelor’s Degree in Information Technology, Computer Science, Information Management, Business Technology Management, Library and Information Science, or a related discipline.
• Experience: 1 to 3 years of experience supporting SharePoint Online and/or Microsoft 365 environments, with practical experience in document repositories, records management, document control, or content administration.
• Skills: Strong organizational skills, attention to detail, excellent written communication, ability to manage multiple priorities simultaneously, customer-focused approach, strong collaboration, analytical, and problem-solving skills.
• Bonus: Experience supporting project teams or PMOs, expertise in metadata management or taxonomy development, experience with Power Automate workflows, and prior work within highly regulated environments like defense or government.