Human Resources Specialist
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Job Description
About the Company:
InterDent, headquartered in El Segundo, CA, with a secondary corporate office in Vancouver, WA, operates nearly 200 dental practices across eight states (Arizona, California, Hawaii, Kansas, Nevada, Oklahoma, Oregon, and Washington) under the brands Gentle Dental and Smile Keepers. They provide business support to these practices.
Job Description: Human Resources Specialist
This is a full-time, hybrid position requiring a minimum of four days on-site per week at either the El Segundo, CA or Vancouver, WA office. The Human Resources Specialist will focus on employee relations and HR support for 30+ dental offices in California and Hawaii.
Core Responsibilities:
• Develop and maintain a thorough understanding of the supported business units and manage all employee relations issues within the California and Hawaii region.
• Cultivate and maintain positive relationships with employees at all levels (employees, managers, directors, and executives).
• Assist Regional Vice President and Directors of Operations in implementing performance improvement strategies.
• Collaborate with Operations leaders to identify and address regional development needs.
• Provide coaching to leaders on performance management, behavioral issues, policy interpretations, and terminations, aiming to minimize legal risks.
• Facilitate and mediate interventions to resolve conflicts.
• Benefits Responsibilities: Respond promptly and accurately to employee and management inquiries regarding day-to-day HR matters (phone, email). Update HRIS and intranet portal information.
Qualifications:
• Proven experience in employee relations.
• Excellent customer service skills and ability to handle challenging situations.
• Strong communication skills (written, verbal, persuasion, motivation, building relationships).
• Demonstrated critical thinking and sound judgment.
• Enthusiasm for professional growth within HR.
• Ability to manage business expectations and resolve concerns through effective communication.
• Ability to prioritize tasks and escalate issues appropriately.
• Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and HRIS systems.
• Minimum of an Associate’s degree in Human Resources or a related field, or equivalent experience.
• At least 1 year of HR administration experience (internship experience acceptable), preferably in Benefits, HRIS, or LOA administration.
• Strong understanding of general HR and employment law.
Pay Range: $27 – $30 per hour, DOE (Depending on Experience)
