Human Resources Specialist
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Job Description
About InterDent:
InterDent, headquartered in El Segundo, CA, with a secondary corporate office in Vancouver, WA, operates nearly 200 dental practices under the brands Gentle Dental and Smile Keepers. These practices span eight states: Arizona, California, Hawaii, Kansas, Nevada, Oklahoma, Oregon, and Washington.
Job Description: Human Resources Specialist
This is a full-time, hybrid position requiring a minimum of four days per week onsite at either the El Segundo, CA or Vancouver, WA office. The Human Resources Specialist will provide comprehensive HR support to dental offices in California and Hawaii (30+ offices). The role focuses on employee relations and HR administration within a multi-site environment, and includes support for the Leaves and Benefits team. A strong service orientation and dedication to support are essential.
Core Responsibilities:
• Develop and maintain a deep understanding of the supported business units and manage all employee relations matters within the region.
• Cultivate and maintain positive relationships with employees, managers, directors, and executives.
• Collaborate with the Regional Vice President and Directors of Operations to implement performance improvement strategies.
• Partner with Operations leaders to identify and address regional development needs.
• Coach leaders on performance management, behavioral issues, policy interpretation, and termination procedures to minimize legal risk.
• Facilitate and mediate conflict resolution interventions.
• Benefits Responsibilities:
• Provide prompt and accurate responses to employee and management inquiries regarding daily HR issues.
• Manage phone and email communication, responding to inquiries effectively.
• Maintain up-to-date information in the HRIS and intranet portal.
Qualifications:
• Proven experience in employee relations.
• Excellent customer service skills with the ability to navigate challenging and stressful situations.
• Strong communication skills (written, verbal, persuasion, motivation, relationship building).
• Demonstrated critical thinking and sound judgment.
• Enthusiasm for professional growth and development in HR.
• Ability to manage business expectations, resolve concerns, and communicate status and issues effectively.
• Ability to prioritize and escalate issues appropriately.
• Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and HRIS systems.
Education and Experience:
• Minimum of an Associate’s degree in Human Resources or a related field, or equivalent experience.
• At least one year of HR administration experience, preferably in Benefits, HRIS, or LOA administration (internship experience may be considered).
• Strong understanding of general HR and employment law.
Compensation and Benefits:
• Pay Range: $27 – $30 per hour (DOE)
• Comprehensive benefits package including medical, dental, vision, 401k, long and short-term disability, PTO, paid holidays, and more.
Office Address (for this position): 1101 SE Tech Center Drive, Suite 195, Vancouver, WA 98683
Equal Opportunity Employer: The employer adheres to all applicable federal employment laws.
