Hospitality Management Intern

Job Description

About the Company

Parkhurst Dining is a family-owned and operated company that specializes in providing culinary, dining, and catering services to over 80 organizations and universities. Their core philosophy centers on creating a unique and authentic culinary experience, emphasizing food that is made from scratch with locally sourced ingredients, prepared with heart, and served with a smile. They aim to be a workplace where individuals can pursue their passion and grow professionally.

Parkhurst Dining is part of Eat’n Park Hospitality Group, a larger regional portfolio of foodservice concepts. This group serves approximately 50 million guests annually through its various restaurants, on college and corporate campuses, and via its online store across every state.

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Job Description: Hospitality Management Intern

Job Title: Hospitality Management Intern

Purpose:
The Hospitality Management Intern is a paid internship position. Its primary purpose is to support the management team in delivering outstanding customer service to guests and clients. This role also involves assisting with crucial human resources functions, including recruiting and initiatives related to team member experience and productivity. Interns will gain valuable exposure to best practices in managing a fast-paced culinary business operation.

Job Responsibilities:

• Client, Customer, and Guest Relations
• Develops and maintains cooperative and congenial relationships with staff across various departments.
• Greets guests and serves as the first point of contact for all visitors.
• Proactively addresses customer and client needs.
• Models the Smile Plus hospitality imperatives.

• Operational Execution
• Ensures the cleanliness and presentability of the facility.
• Successfully operates the POS (Point of Sale) system.
• Demonstrates an understanding of company standards and cost controls.
• Works alongside leadership to comprehend how to effectively operate a business through the lens of finances, supply chain, marketing, and organizational structure.

• Human Resources
• Assists in talent acquisition tasks.
• Helps draft and implement action plans to influence team member engagement.
• Observes the disciplinary process.

Qualifications:

• Must be a current university student pursuing a degree in Hospitality Management or a related field.
• Possesses excellent written and verbal communication skills, coupled with strong attention to detail and the ability to learn and apply new information efficiently.
• Demonstrates strong leadership skills.
• Capable of managing and prioritizing multiple projects effectively in a fast-paced environment.
• Fluent in Microsoft Office Suite and generally technologically savvy.
• Exhibits a confident with a friendly personality.
• A demonstrated team player.

Start Date & Hours:

• Requires a commitment for at least a full semester, with the option to extend for a full academic year, commencing in the fall semester.
• A minimum of 10-20 hours per week is required, as mutually agreed upon with the supervisor.
• These hours must be carried out over a minimum of two days per week.
• The schedule is flexible to accommodate class schedules and other on-campus commitments.