Hospitality and Events Intern
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Job Description
About Sporting Kansas City:
Sporting Kansas City is a professional soccer team based in Kansas City, Missouri. They offer internships as temporary positions within the organization, emphasizing training and practical experience in a student’s field of specialization. The company boasts a collaborative environment designed to help interns evolve their capabilities and reach their full potential. Sporting Kansas City is an equal opportunity employer committed to diversity, equity, and inclusion.
Detailed Job Description: Hospitality and Events Intern
This is an unpaid, educational internship requiring academic credit through a college or university degree program. Applicants must be actively pursuing or have recently received a bachelor’s degree in Sports Management, Hospitality, or a related field.
The intern will gain hands-on experience in a fast-paced environment, directly impacting professional soccer in Kansas City. Key responsibilities include:
• Food and Beverage Service: Ensuring professional and timely food and beverage service; monitoring and supervising match day/event setup and maintenance; ensuring sufficient manpower, supplies, and equipment; shadowing management in hiring, scheduling, and supervising staff; maintaining a positive atmosphere; conducting employee training; adhering to etiquette and decorum standards; meeting and greeting customers; supervising product quality and service; maintaining facilities and equipment; submitting and following up on work orders; maintaining storage areas; complying with stadium policies; assisting with reports and requisitions; regulating supply distribution; providing direct guest service (serving, bussing, general duties); performing cleaning tasks; controlling food and beverage areas (maintenance, billing, vendor relations); observing service standards; handling customer concerns.
• Match Day Responsibilities: Representing Sporting Kansas City at all home matches; engaging with guests; creating positive fan experiences (“Magic Moments”).
• Administrative Tasks: Proficient use of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Calendar). Ability to work independently on projects and present findings to a group.
Required Skills and Experience:
• Currently pursuing or recently graduated with a bachelor’s degree in Hospitality, Sports Management, or a related field.
• Strong organizational, communication, and interpersonal skills.
• Ability to organize work effectively, prioritize, and exercise independent judgment.
• Exceptional attention to detail and accuracy.
• Professional appearance and attitude; ability to work collaboratively.
• Fluency in written and spoken English.
Physical Abilities:
The position requires sitting, standing, walking, frequent stooping, bending, pulling, pushing, reaching, talking, and listening. Reasonable accommodations may be made for individuals with disabilities.
Attendance: Attendance at all Sporting Kansas City home games and other events is mandatory.
