Grocery Clerk
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Job Description
About Fred Meyer and Kroger:
Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. They operate over 120 stores throughout Oregon, Washington, Idaho, and Alaska. As part of the Kroger family, they focus on bringing diverse teams with a passion for food and people together to “Feed the Human Spirit.” They prioritize creating amazing experiences for customers, communities, and employees, with food at the center of it all. They value their people, striving to provide the resources needed for success at work and in life.
Job Description: Grocery Clerk
The Grocery Clerk role focuses on creating an outstanding customer experience through exceptional service and maintaining a safe and clean environment. You will assist the department manager in reaching sales and profit goals and monitor quality assurance standards.
Key Responsibilities:
• Help customers discover new products and answer their inquiries.
• Inform customers of food specials and recommend grocery items.
• Check product quality and freshness, review “sell by” dates.
• Provide customers with fresh and non-perishable grocery products.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained.
• Maintain temperature logs.
• Gain and maintain knowledge of products and answer customer questions.
• Create a welcoming and appreciated environment for customers.
• Reinforce safety programs and identify unsafe conditions.
• Practice preventive maintenance on equipment.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.
