Global Operations Summer Internship

Job Description

About Company

Lensa is a career site that helps job seekers find jobs in the US. It is not a staffing firm or agency and does not directly hire for the jobs it promotes. Lensa acts as a platform to advertise jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. For this specific role, Lensa partners with DirectEmployers to promote a job for Wells Fargo. When users click to apply or read more, they are redirected to the job board/employer site, where any collected information is subject to that site’s terms and privacy notice.

Wells Fargo is a major financial services company. This job posting is for an internship within its Global Operations team, which falls under the Chief Operating Office (COO) organization. Wells Fargo is committed to a strong business infrastructure to manage and transform the business and provide a valuable client experience. The company emphasizes building strong customer relationships, a robust risk-mitigating and compliance-driven culture, and accountability for applicable risk programs. Wells Fargo is an equal opportunity employer and values diversity and inclusion.

Job Description

This role is for a Global Operations Summer Internship (2026) within Wells Fargo’s Chief Operating Office (COO) organization.

Business Overview & Program Scope:
The Global Operations Early Talent program offers unique pathways for interns to learn, gain meaningful work experience, and grow their expertise. It focuses on building a more unified and integrated approach to Wells Fargo’s business operations functions. Interns will gain exposure across multiple functions and teams, working on initiatives related to business operations, strategy, execution, and transformation.

The program encompasses various operational areas, including:

• Wholesale Operations: Provides critical support for maintaining relationships with corporate clients globally, managing financial transactions (securities, cash, loans), and handling risk, regulatory compliance, and client service for these transactions. Includes Commercial Banking Operations, Wealth & Investment Management Operations, and Corporate & Investment Banking Operations.
• Shared Services Operations (SSO): Delivers core operational functions common across Wells Fargo and transformation capabilities, utilizing a continuous improvement approach for stronger controls, improved client experiences, and sustained efficiencies. Includes BSA/AML Data Strategy, Execution & Operations, Business & Real Estate Services, Financial Crimes Operations, Operational Excellence, Quality Assurance, Regulatory Operations, and Strategy & Transformation.
• Consumer Lending Operations: Delivers operational, account servicing, and contact center services for customers using personal loan, auto loan, home mortgage, credit card, or merchant services products.
• Consumer, Small & Business Banking Operations: Supports CSBB customers with operational processes such as customer servicing, ATM management, cash vaults, print solutions, estate care, and retail banking processes like abandoned property, legal orders, account reconciliation, and account maintenance.
• Payments Operations: Encompasses a broad range of services including Wires Operations, Automated Clearing House (ACH), Instant Payments, Lockbox Services, Network Management, International Payments, and Payment Services Operations, ensuring seamless execution, compliance, and innovation of payment processes.
• Fraud And Claims Management: Partners with product, channel, risk, and technology teams to develop and provide secure, reliable, scalable, and customer-friendly prevention, investigation, and claims services. Reviews account activity to prevent fraud, processes check fraud and ACH claims, investigates customer disputes, and manages identity theft cases.
• Global Operations Strategy And Transformation: Delivers centralized support and strategic planning to Global Operations, enabling an integrated operating model for better controls, efficient processes, clear accountabilities, and excellent customer/client experiences.
• Global Operations Data, Analytics, And Reporting (DAR): Develops and integrates data, analytics, and reporting plans for Global Operations lines of business, partnering with analytics teams to accelerate development and adoption of advanced analytic/artificial intelligence tools.

Eligible applicants will have the opportunity to learn more about these areas and interview for programs based on interest and availability. Successful interns may receive an offer into the 2-year rotational analyst program.

Program Overview:
This is a 10-week professional development program providing participants with an overview of Wells Fargo, its operations, business strategies, and corporate culture. The internship includes relationship building, relevant work assignments, coaching, performance feedback sessions, and informative learning sessions with key leaders. It is designed to provide undergraduate students (targeting exceptional juniors) with an experiential overview of the applicable team within Global Operations and how they support the enterprise. It serves as a pipeline program for the full-time Analyst Program.

Ideal Candidates for This Role Must Have the Following:

• Ability to be a self-starter who proactively takes initiative, remains curious, and has a genuine interest in learning and growth.
• Leadership skills.
• Effective verbal and written communication skills.
• Ability to take on responsibility and accountability.
• Demonstrated ability to navigate regular feedback, coaching, and mentoring.
• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in dynamic environments.
• Strong analytical skills and ability to solve complex technical problems.
• Ability to work in a fast-paced, highly collaborative culture in both a face-to-face and virtual environment.
• A customer-oriented focus.

Program Date & Schedule:
Summer 2026. This is a 40-hour work week, with daily working hours based on business need.

Program Locations:
Charlotte, NC; Minneapolis, MN; Phoenix, AZ; St. Louis, MO; Des Moines, IA; Dallas, TX.

In This Role, You Will:

• Participate in formal early talent program and workshop initiatives.
• Review various assignments to become familiar with policies and procedures related to low-to-medium risk tasks and deliverables.
• Receive direction from managers and exercise independent judgment while developing an understanding of requirements for the supported area.
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.
• Take part in a range of team projects, tasks, and activities to gain exposure to various Wells Fargo businesses, supporting execution of strategic priorities and reporting.
• Work in various Microsoft products to create communication, gather data, story-tell on outcomes, and organize priorities.
• Develop partnerships, consulting, regulatory focus, risk assessment, data analytics, and other key competencies through classroom and on-the-job training.
• Engage in experiential learning on fundamentals of financial services.
• Contribute to process improvement, process enhancement, process mapping, automation, and operational efficiency programs and projects.
• Partner alongside various Operations teams on daily functions and responsibilities.
• Take part in non-business-related stretch assignments (e.g., DE&I, employee engagement, community service).
• Maintain contact with leaders at all levels of the organization, including senior management, team members, individual contributors, and/or vendors.
• Create presentations and visuals to assist with documenting business requirements.
• Complete assigned projects/tasks and prepare for relevant industry certifications as part of professional development.

Required Qualifications:

• 6+ months of work experience, or equivalent demonstrated through one or a combination of: work experience, training, military experience, education.

Desired Qualifications:

• Bachelor’s degree candidate with an expected graduation in December 2026 – May/June 2027.
• Experience using Microsoft Office suite of products.
• Knowledge and/or experience in the financial services industry.
• Demonstrated interest and/or experience in manipulating data and reporting, data visualization, and/or data insights.
• BA/BS degree with an interest in any of the following: Business Administration, Business Intelligence, Finance, Economics, Engineering, Statistics, Technology, Communication, Accounting, Mathematics, Analytics, Physics, Political Science, Pre-law, Government, Policy and Management, Computer Science, Management and Risk Management or related business field.
• Data analytics, including experience in SQL, PowerBI, JIRA, SharePoint, and/or Tableau.
• Experience in Agile methodology.

Job Expectations:

• Ability to travel 10% or more of the time.

Pay Range:
$18.00 – $65.00 per hour. Pay may vary based on factors like achievements, skills, experience, or work location. This range is one component of the compensation package.

Benefits:
Wells Fargo provides eligible employees with a comprehensive set of benefits, including health benefits, 401(k) Plan, paid time off, disability benefits, life/critical illness/accident insurance, parental leave, critical caregiving leave, discounts, commuter benefits, tuition reimbursement, scholarships for dependent children, and adoption reimbursement.

Posting End Date:
October 31, 2025. The job posting may come down early due to the volume of applicants.

Important Notes:
Wells Fargo is an equal opportunity employer. Applicants with disabilities can request medical accommodation during the application/interview process. Wells Fargo maintains a drug-free workplace. Third-party recordings are prohibited unless authorized, and applicants are required to directly represent their own experiences during the recruiting and hiring process.