Global Operations Summer Intern

Job Description

2027 COO Global Operations Summer Internship – Early Careers | Wells Fargo

The Tone:
This is an internship at Wells Fargo, located in Charlotte, NC; Des Moines, IA; Dallas Metro, TX; Minneapolis, MN; Phoenix Metro, AZ; or San Antonio, TX. Wells Fargo is a large financial institution committed to a strong business infrastructure and a valuable client experience. This role supports the Chief Operating Office (COO)’s Global Operations team, which is responsible for building a unified and integrated approach to business operations functions across the enterprise. The internship provides undergraduate students with an experiential overview of how various operations teams develop, execute, and support streamlined approaches, contributing to essential business and client services.

The TL;DR
• Role: Internship
• Type: Full-time
• Location: In-person, Charlotte, NC; Des Moines, IA; Dallas Metro, TX; Minneapolis, MN; Phoenix Metro, AZ; San Antonio, TX
• Pay: $31.25 – $47.60 hourly
• Team: Global Operations team under the Chief Operating Office (COO) organization
• Mission: Learn and gain meaningful work experience while supporting the development, execution, and transformation of streamlined business operations and client experiences across Wells Fargo’s global network.
• Tech Stack: SQL, PowerBI, JIRA, SharePoint, Tableau, Agile methodology, Microsoft Office suite of products, AI-powered productivity tools (e.g., Microsoft Copilot)

What You’ll Actually Do
• Program Participation: Engage in formal early talent program initiatives and workshops to foster professional development.
• Policy Familiarization: Review various assignments to become familiar with policies and procedures for managing low-to-medium risk tasks and deliverables.
• Collaborative Problem-Solving: Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve team and organizational goals.
• Process Enhancement: Contribute to process improvement, process mapping, automation, and operational efficiency programs and projects.
• Business Documentation: Create presentations and visuals to assist with documenting business requirements and communicating outcomes.

The Must-Haves
• Background: Currently pursuing a bachelor’s degree in Business Administration, Business Intelligence, Finance, Economics, Engineering, Statistics, Technology, Communication, Accounting, Mathematics, Analytics, Physics, Political Science, Pre-law, Government, Policy and Management, Computer Science, Management and Risk Management or a related business field, with an expected graduation in December 2027 – June 2028. This is an early careers internship targeting exceptional juniors.
• Experience: 6+ months of work experience, or equivalent demonstrated through one or a combination of work experience, training, military experience, or education.
• Skills: Demonstrated business acumen and business analysis skills with a commitment to providing excellent service by identifying operational needs; effective verbal and written communication for building strong working relationships; ability to apply risk management principles and identify operational risks; and strong process management and an enterprise mindset for driving operational excellence.
• Bonus: Experience using the Microsoft Office suite of products, data analytics experience in SQL, PowerBI, JIRA, SharePoint, Tableau, and Agile methodology, and familiarity with AI-powered productivity tools (such as chat-based assistants and built-in features like Microsoft Copilot).