General Manager

Job Description

General Manager | Ulta Beauty

The Tone:
This is a full-time role at Ulta Beauty, located in-person within a single retail store. Ulta Beauty is the largest North American beauty retailer, transforming the world of beauty by bringing possibilities to life through an extensive range of products and salon services. This role is crucial for developing a high-performing team that consistently drives top-line sales growth and ensures operational excellence for the store, contributing to the company’s vision and mission.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person
• Pay: $76960–$104000 yearly
• Team: Leads a team of managers and is accountable for all aspects of managing a single retail store, inclusive of the salon.
• Mission: Develop a high-performing team to consistently deliver top-line sales growth for the store.
• Tech Stack: Point of Sale system, Microsoft Office programs, Apple devices

What You’ll Actually Do
• Performance Leadership: Drive top-line sales, guest loyalty, and profitability by fostering accountability and achieving operational excellence and expense control.
• Team Development: Attract, hire, and retain a diverse team, leading all aspects of their training, development, and performance to build an engaged workforce.
• Operational Compliance: Ensure strict adherence to Ulta Beauty’s policies, procedures, and standards, including scheduling, task management, and asset protection.
• Guest Experience Enhancement: Lead the Guest Engagement program by coaching associates and performing direct guest services like makeup applications and product demonstrations.
• Strategic Execution: Model open communication, align store goals with enterprise strategy, and provide feedback to field leadership on business trends and opportunities.

The Must-Haves
• Background: Manager. Core domain knowledge in retail management, financial management, and leadership management.
• Experience: 3-5+ years of fast-paced retail management or other relevant work experience, with proven ability in driving top-line sales, managing budgets, and cultivating a service culture.
• Skills: Proficient with basic technology (Point of Sale system, Microsoft Office programs, Apple devices), excellent written and verbal communication, strong collaboration and interpersonal skills, strong organizational skills, and the ability to react under pressure and use good judgment.
• Bonus: Bachelor’s degree is preferred.