General Manager

Job Description

General Manager | Domino’s

The Tone:
This is a General Manager role at Domino’s, situated in Alabama, as part of the Domino’s Pizza Team DAKS family. DAKS owns and operates Domino’s Pizza stores across Texas, Alabama, Tennessee, and Mississippi, focusing on creating positive experiences for both customers and team members. As a General Manager, you will be crucial in overseeing all aspects of store operations, ensuring exceptional customer service, and driving business growth, directly impacting both team members and customers.

The TL;DR
• Role: Full Time
• Location: In-person, AL
• Team: Leads a team of employees; reports to upper management
• Mission: Oversee all store operations, ensure exceptional customer service, and drive business growth

What You’ll Actually Do
• Team Leadership & Development: Lead and inspire a diverse team of employees, actively fostering a positive and productive work environment through comprehensive staff training and regular performance evaluations.
• Operational Oversight: Oversee all facets of daily store operations, encompassing meticulous inventory management, precise cash handling procedures, and efficient staff scheduling to ensure seamless service.
• Business Analysis & Growth: Systematically analyze sales data and financial reports to proactively identify areas for improvement, subsequently implementing robust strategies designed to increase profitability and achieve ambitious store performance goals.
• Customer Service Excellence: Promptly and professionally resolve all customer complaints and concerns, thereby ensuring an phenomenal customer experience while consistently maintaining a clean, organized, and welcoming store environment.
• Compliance & Standards: Implement and rigorously uphold all established company policies, procedures, and operational standards, guaranteeing full compliance with pertinent health, safety, and labor regulations.

The Must-Haves
• Background: Possess proven and substantial experience in either retail or food service management.
• Expertise: Demonstrate an in-depth understanding and practical application of inventory management and cost control techniques, alongside proficiency in basic computer applications.
• Skills: Exhibit strong leadership, clear communication, excellent analytical, sound decision-making, exceptional time management, and robust organizational abilities, all critical for success in a fast-paced environment.
• Availability: Maintain flexibility to consistently work various shifts, including evenings, weekends, and holidays, as the operational needs of the store demand.