General Manager

Job Description

General Manager | Panera Bread

The Tone:
This is a full-time role at Panera Bread, located in-person. Panera Bread celebrates leaders who bring out the best in their teams within beloved neighborhood bakery-cafes. This General Manager role is pivotal for leading a high-performing team, overseeing all aspects of operations, and fostering an environment where both team members and guests thrive, directly contributing to the cafe’s sweet success every day.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person
• Pay: $63500–$68500 yearly
• Team: Leads a high-performing team within a bakery-cafe, with reporting structure not explicitly stated.
• Mission: Owns all aspects of bakery-cafe operations to ensure team success, guest delight, and achievement of financial goals.

What You’ll Actually Do
• Lead Team Development: Own staffing needs, scheduling, people development, performance management, training, and succession planning for the bakery-cafe team.
• Manage Cafe Operations: Oversee team performance to ensure the bakery-cafe’s goals, operational and quality standards, and guest service expectations are consistently met.
• Ensure Guest Satisfaction: Delight every guest with the quality of food, service, and staff while building engaging relationships that foster long-term loyalty.
• Oversee Compliance & Safety: Ensure team members follow company policies, procedures, and all federal, state, and local regulations, maintaining a healthy and safe workplace.
• Control Financials: Take responsibility for maintaining the bakery-cafe’s overall costs and inventory to support business objectives.

The Must-Haves
• Background: Minimum 18 years of age. Manager-level leadership in restaurant operations. Possess ServSafe certification or the ability to achieve it.
• Experience: Proven ability to drive positive results through strong business acumen. Proven ability to run great shifts while directing, motivating, coaching, and developing others.
• Skills: Team leadership, operational management, guest service, cost control, inventory management, clear communication.
• Bonus: 3+ years of restaurant General Manager experience. Ability to work flexible hours including nights and weekends.