Food Service Associate

June 16, 2025

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Job Description

About Food City:

Food City is a privately held, family-owned company with a mission to “run the best store in town.” The company is dedicated to community involvement and considers its associates its greatest asset. Over 13% of Food City is owned by its associates through an employee stock ownership plan. Food City offers flexible schedules.

Job Description:

This position is for a Food Service Associate specializing in cake decorating. The primary responsibilities include ensuring excellent customer service, preparing and producing high-quality food and cake products, and maintaining a clean and organized workspace.

Essential Job Functions:

• Ensure efficient and courteous customer service in line with the company mission.
Maintain a positive attitude and foster a friendly and fun work environment through flexibility and teamwork.
• Provide prompt, courteous, and efficient customer service, including greeting and speaking to customers.
Prepare and produce “Quality” food & products to meet customer and company expectations.
Decorate specialty cakes, including using photo cake computer.
Decorate cupcakes and cookies.
Maintain cookie and cake cases.
Take telephone order for food and specialty cakes
Maintain table cakes
• Assist in proper rotation and dating of Food Service products.
• Responsible for maintaining product inventory and ordering.
Keep display case, workstation, and area around workstation neat and clean.
• Ensure that all special cake orders are ready for delivery to the customer on time.
• Cross-training in multiple areas with varying responsibilities is expected.

Qualifications:

• Must be 18 years of age or older.
Food Service experience is a plus but not required.
• Ability to meet standard Physical, Mental, and Visual demands.
• Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks, and have constant interaction with various levels of individuals on a daily basis.
• Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies

Benefits:

• 401(k) with company match
• Employee Stock Ownership Plan
• Weekly Pay Checks with Direct Deposit
• Company paid Life and Disability Insurance
• Medical Plan with wellness benefits
• Dental Plan
• Paid Holidays
• Paid Vacations
• Associate Offers