Food & Beverage Internship

Job Description

About the Internship

Ready to dive into the exciting world of hospitality? Our Food & Beverage Internship offers an immersive, hands-on experience across various critical operations, including restaurant, bar, banquet, and back-of-house functions. Over a concentrated 12-week program, you will gain comprehensive exposure to every facet of food and beverage service, from daily guest interactions to intricate behind-the-scenes planning and coordination.

By the successful completion of this program, you will possess the confidence, practical skills, and valuable insight necessary to effectively support hotel food & beverage operations, marking your significant first step toward a fulfilling career in hospitality leadership.

What You’ll Learn

• Front-of-house operations, including detailed training in restaurant, bar, and banquets service.
• Comprehensive understanding of culinary and back-of-house coordination processes.
• Mastery of guest service, communication, and service recovery techniques.
• Fundamentals of scheduling, cost control, and inventory management.
• Exposure to key aspects of leadership and administrative functions within F&B.
• Opportunity to deliver a professional project presentation to the F&B leadership team.

Program Highlights

• Structured rotations through restaurant, bar, banquets, and kitchen operations for holistic learning.
• Dedicated mentorship and weekly check-ins with F&B leadership for continuous guidance.
• In-depth training in service standards, crucial food safety protocols, and essential POS systems.
• Culminating final project presentation followed by a professional feedback session.
• Receipt of a Certificate of Completion and consideration for future employment opportunities.

Perks

• Invaluable real-world hotel experience with a respected hospitality brand.
• Complimentary meals provided during all scheduled shifts.
• Extensive networking opportunities with seasoned industry professionals.
• Hands-on leadership exposure and skill development.
• Potential for continued employment post-internship, based on performance and availability.

Skills & Attributes

We are seeking candidates who are:

• Friendly, team-oriented, and genuinely eager to learn.
• Dependable, organized, and meticulously detail-oriented.
• Comfortable thriving in a dynamic, fast-paced environment.
• Open to feedback and highly adaptable to changing priorities.

Physical Requirements (Essential Functions)

• This role regularly involves traversing or moving through restaurant, banquet, and kitchen areas to actively support operations.
• Occasional reaching, positioning, or transporting items (typically up to 25 lbs.) may be part of daily tasks.
• Must be able to effectively engage with guests and team members across varied workspaces.
• Flexibility to work mornings, evenings, weekends, and holidays as needed, reflecting the cyclical nature of the hospitality industry.
• Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the role.

Requirements

Educational & Experience Requirements:

• Currently enrolled in (or a recent graduate of) a Hospitality, Business, or a related program.
• Prior customer service or food service experience preferred.
• Must be at least 18 years of age.
• Possess strong communication skills and a professional, guest-focused attitude.

Additional Information:

Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

Upon employment, all associates are required to fully comply with Crowne Plaza Lansing rules and regulations for the safe and effective operations of the Hotel’s facilities. Associates who violate Hotel rules and regulations will be subject to disciplinary action, up to and including, separation.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to review the job or to require that other or different tasks be performed as assigned.

All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This position description in no way states or implies that these are the only duties which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within the guidance and compliance with Federal and State laws). Continued employment remains on an “at-will” basis.