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Job Description
About the Job: Product Support – Field Service Engineer/Representative (4-Year Rotation Program)
Join Caterpillar Inc., a global team of makers, problem solvers, and future world builders creating stronger, more sustainable communities. We are looking for entry-level talent to join Solar Turbines, a Caterpillar company, in a dynamic 4-year rotation program as a Field Service Engineer/Representative.
This program is designed for early career professionals with an engineering background who are eager to gain broad exposure to Solar’s products and customer service operations. You will play a crucial role in providing technical and administrative support to our District offices, ensuring our customers’ machinery operates efficiently and safely.
Program Overview:
This is a structured 4-year program for entry-level / early talent individuals:
- Year 1: Early Talent Training Program
- Based at Solar’s Global Headquarters in San Diego, CA, with additional assignments at Solar’s Worldwide Overhaul Facility in DeSoto, TX.
- Receive comprehensive training including:
- Online web-based training.
- In-class Instructor Led Training.
- Lab-based hands-on training.
- Participate in structured on-the-job training focused on broad exposure to Solar’s products and the Customer Service organization. This training will be conducted:
- In the field, supervised by a Domestic District office.
- Coordinated with commissioning and maintenance field teams at customer sites.
- Within controls engineering assignments.
- At the Customer Service Response Center (San Diego, CA).
- At the Worldwide Overhaul Facility (DeSoto, TX).
- Be mentored by experienced Regional Field Engineers (RFE’s) and Field Service Representatives (FSR’s) throughout all hands-on training.
- Years 2-4: Field Service Engineer/Representative
- Upon successful completion of the 12-month Early Talent Training Program, you will commit to spending 3 additional years at ONE of our U.S. district offices.
- You will be provided with a company vehicle to travel to customer sites within your assigned district.
Key Responsibilities:
- Provide technical and administrative support to District offices in support of customer machinery.
- Ensure compliance with Solar and customer Environmental, Health, and Safety (EHS) Management Systems, specified EHS requirements, and best practices.
- Provide guidance on EHS to other Field Service Representatives and personnel visiting customer sites or facilities.
- Extensive hands-on work at customer sites.
- Frequent interaction with customers to address their needs and provide solutions.
Minimum Qualifications:
- Education: Minimum of a Bachelor’s degree, preferably in Mechanical, Electrical, or Aeronautical Engineering.
- GPA: Minimum GPA of 2.80 on a 4.0 scale.
- Experience: 0-2 years of related experience.
- Travel & Flexibility: Must be able and willing to travel extensively, relocate, and work overtime.
- Personal Attributes: High integrity, high level of self-confidence, ability to handle high-pressure deadlines and situations, and communicate in a professional manner.
- Work Environment: This position requires working onsite five days a week.
Compensation & Benefits:
The total rewards package for this role includes a competitive base salary and comprehensive benefits:
- Base Salary: $75,500 annually.
- Annual Incentive: Annual incentive bonus plan (subject to annual eligibility and incentive plan guidelines).
- Health & Wellness: Medical, dental, and vision coverage starting day 1; Health Savings Account (HSA); Flexible Spending Accounts (FSAs); Short and long-term disability coverage; Life Insurance; Employee Assistance Programs.
- Time Off: Paid time off plan (Vacation, Holiday, Volunteer, Etc.); Parental leave.
- Financial Planning: 401(k) Savings Plan including company match.
- Development: Tuition Reimbursement; Career Development.
- Additional Benefits: Voluntary Benefits and Employee Discounts.
Relocation:
Partial relocation assistance is available for this role. Relocation is available for this position.
Important Information:
- Visa Sponsorship: Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. For international opportunities, please visit www.caterpillar.com/careers.
- Drug Screen: Any offer of employment is conditioned upon the successful completion of a drug screen.
- Equal Opportunity: Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Posting Dates: January 8, 2026 – April 30, 2026
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