Fall Intern

Job Description

About Lensa:

Lensa is a career site dedicated to helping job seekers find suitable employment opportunities in the US. It acts as a platform that promotes jobs on LinkedIn for its direct clients, recruitment ad agencies, and marketing partners. Lensa itself is not a staffing firm or agency and does not directly hire for these positions. When users click “Apply Now” or “Read more” on Lensa, they are redirected to the actual job board or employer’s site, where the terms and privacy notice of that site apply to any collected information. For this specific job, Lensa is partnering with DirectEmployers to promote the position on behalf of Onsemi.

About Onsemi:

Onsemi (Nasdaq: ON) is a company at the forefront of driving disruptive innovations to build a better future. Their primary focus is on the automotive and industrial end-markets, where they are accelerating change in significant megatrends. These megatrends include:
• Vehicle electrification and safety
• Sustainable energy grids
• Industrial automation
• 5G and cloud infrastructure

Onsemi is known for its highly differentiated and innovative product portfolio, which encompasses intelligent power and sensing technologies. These technologies are designed to solve complex global challenges, contributing to the creation of a safer, cleaner, and smarter world.

The company is committed to fostering a positive recruitment experience and building its brand as a great place to work. They are an Equal Opportunity and Affirmative Action employer, with policies in place to prevent discrimination or harassment based on various protected characteristics as defined by federal, state, and local laws. Onsemi also provides reasonable accommodations for individuals with disabilities during the application process.

About the Job: Fall Intern (Customer Experience Team)

The Customer Experience (CX) team at Onsemi is dedicated to designing and delivering best-in-class customer experiences across the entire enterprise. Their work revolves around three core areas:
• Feedback and Actioning: Collecting and acting upon customer feedback.
• Journey Design: Creating and optimizing customer journeys.
• Leadership Enablement: Empowering leadership to drive customer-centric outcomes.

As a Fall Intern on the CX team, you will play a crucial role in supporting these strategic CX initiatives. This internship offers hands-on experience in several key areas:
• Customer Journey Management: Understanding and contributing to the mapping and optimization of customer interactions.
• Survey Design: Learning to create effective surveys to gather valuable customer insights.
• Data Analysis: Participating in the analysis of customer data to identify trends and opportunities.
• Program Execution: Assisting with the implementation and management of CX programs.

You will have the opportunity to collaborate with cross-functional teams and make meaningful contributions to projects aimed at enhancing customer satisfaction and operational efficiency.