Express Service Technician

Job Description

Express Service Technician

At AutoNation, we don’t just service vehicles, we support the people who keep them running. As America’s most admired automotive retailer, we offer factory training, cutting-edge tools, and a clear path to advancement. Join a team that values your skills and invests in your future, helping us keep America Moving.

About the Role

The Express Service Technician performs vehicle maintenance as assigned in accordance with dealer and factory standards. This role is crucial in building Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.

Why You’ll Love Working Here

• Competitive pay and benefits package, including 401k matching.
• Paid training and OEM certification support.
• Opportunities for significant career growth into Service, Sales, Management, Regional, and Executive roles.
• Access to career options coast to coast through our nationwide footprint of locations.
• Enjoy a healthy work-life balance with comprehensive insurance plans (health, dental, vision) and maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers.
• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide.

What You’ll Do (Day-to-Day Responsibilities)

• Perform vehicle maintenance work as outlined on the repair order with efficiency and accuracy, in accordance with dealership and factory standards, to drive Customer loyalty.
• Communicate regularly with the Parts Department and Service Advisors to effectively manage production and Customer communication.
• Document all work performed on each vehicle on the repair order.
• Keep abreast of factory technical bulletins and participate in factory-sponsored training classes as appropriate.
• Provide an exceptional customer experience to drive loyalty.

What We’re Looking For (Requirements)

• High School diploma or equivalent.
• Experience as an express/quick lube technician is preferred.
• Attention to detail.
• Ability to follow processes to ensure quality and safety.
• Valid in-state driver’s license and the ability to maintain an acceptable, safe driving record.
• A passion for cars and customer service.

How You’ll Know if You’re Successful

The performance of an Express Service Technician is measured by achieving:

• Targeted production goals.
• Targeted Customer Satisfaction Index (CSI).

Opportunities for Career Growth

AutoNation Associates have many choices for career growth and development after success in an Express Service Technician role. Opportunities may include:

• Service Technician (more advanced roles)
• Service Advisor
• Management and other leadership positions

About AutoNation

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions. With a network of dealerships nationwide strengthened by a recognized brand, we provide a wide variety of new and used vehicles, customer financing, parts, and expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

Diversity, Equity, and Inclusion

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Apply today and drive your Technician Career with AutoNation!