Event Technology Intern
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Job Description
This job posting is for an Event Technology Intern position. The role involves assisting with the setup and operation of audio-visual systems for events of various sizes, ensuring client satisfaction. The intern will gain experience in both field work, providing technical and sales support, and potential opportunities in corporate settings.
The intern will be responsible for:
• Equipment Operation: Ensuring seamless event execution by setting up, operating, and breaking down basic audio-visual equipment according to technical specifications.
• Customer Service: Exceeding customer expectations by maintaining positive relationships, communicating effectively, and ensuring client needs are met. This includes monitoring events and addressing any issues throughout the duration.
• Technical Ability: Demonstrating an understanding of audio-visual equipment, troubleshooting issues, and resolving technical challenges promptly and professionally.
• Systems Knowledge: Following company procedures, completing system entries accurately, and interacting with other staff and vendors regarding equipment. The intern will also learn to use up-selling techniques, finalize invoices, and utilize company systems.
The ideal candidate will be pursuing a bachelor’s degree in hospitality, business, media production, or a related field. Prior experience with audio-visual equipment or customer service is preferred. The intern should be technically inclined and comfortable working with new technology. The role requires physical capability to lift up to 50 pounds and the ability to work at various hotel locations, including the ability to work flexible hours including evenings, weekends, and holidays.
