Esports Center Student Assistant

Job Description

About company
The University of Houston-System is a public university system based in Houston, Texas, comprising several institutions including the University of Houston-Downtown (UHD), which is the specific employer for this position. The University of Houston System and its universities are Equal Opportunity Institutions, encouraging everyone to apply. All positions are security sensitive and require a criminal history check.

Job description, detailed
This is a Federal Work-Study position within the Sports and Fitness Department at the University of Houston-Downtown (UHD), with a salary of $12.00 per hour. The role involves supporting the operations of the esports center and providing general assistance to the Office of Student Activities.

Key Responsibilities:
• Esports Center Management: Ensure adherence to esports center rules, maintain cleanliness of the area, assist in giving guided tours, and perform opening and closing procedures, including following all UHD emergency protocols.
• Administrative Support: Answer and assist with department phone calls, perform general clerical duties such as copying, filing, distributing mail, and data entry.
• Customer Service & Interaction: Professionally interact with all levels of university personnel, students, faculty, staff, and the general public, providing assistance as needed.
• Marketing & Community Engagement: Assist with social media posts and online community discussion boards, and support events and initiatives sponsored by the Office of Student Activities.
• Operational Support: Run errands within university campus buildings, assist office staff as needed, and serve as backup for the Student Activities department.
• Perform all other duties as assigned.

Required Knowledge, Skills, and Abilities:
• Professionalism & Interpersonal Skills: Must have the ability to multitask and interact professionally with staff, faculty, and students. Requires good people skills, a professional attitude and appearance, and effective verbal and written communication skills.
• Technical Proficiency: Must be familiar with Microsoft Office suite, including Word, Excel, and PowerPoint. Familiarity with various video game systems such as Xbox, PlayStation, Nintendo, and PC is essential.
• Personal Attributes: The ideal candidate will be well organized, responsible, punctual, and a self-starter.

Qualifications:
• Must be a current UHD student.
• Must be eligible for Federal Work-Study.
• All positions are security sensitive and will require a criminal history check.