Entry Level Part Time Mailroom Associate

Job Description

Entry Level Part Time Mailroom Associate – Miami (On-Call)

IST Management is actively seeking an Entry Level Part Time Mailroom Associate to join our team in Miami! This role is perfect for individuals looking to assist with essential mail and package services in a dynamic, team-oriented environment. We are looking for candidates who possess prior customer service experience, are strong team players, and are eager to learn and grow with us.

About IST Management

Established in 1997, IST Management is a leading business process outsourcing company with over 1,800 employees and operations spanning more than 38 cities across the U.S. We specialize in a comprehensive range of services, including e-Discovery processing and hosting, court reporting, collections/forensics, managed review, and managed services. As a Relativity Certified Provider, we also deliver a full suite of facilities management and office services.

Our commitment to excellence has earned us recognition as one of the fastest-growing companies in the U.S., a winner of the Nation’s Best & Brightest Companies to Work For, and the HR Professional Excellence Award from the Society for Human Resource Management. IST Management proudly supports the Military Spouse Employment Partnership through the Department of Defense and is dedicated to Hiring Our Heroes’ mission to employ 100,000 active and former service members. We are also honored to be included in the INC 5000 list!

For more detailed information, please visit our website at istmanagement.com.

The Opportunity

IST is seeking friendly, service-oriented, customer-focused individuals with a passion for excellence. We are committed to fostering professional growth, offering comprehensive training, skill enhancement programs, and clear pathways for advancement to supervisor, assistant manager, and site manager positions.

Compensation & Schedule

• Hourly Compensation: $16.00 USD
• Schedule: This is an on-call position, primarily intended to cover for staff absences in the Miami area. Work hours typically range from 8:00 AM to 6:00 PM (may vary based on assigned site). Flexibility in your daily work schedule is required, as there may be opportunities for overtime hours. This is an excellent opportunity for individuals with open availability seeking to earn additional income.

Responsibilities

The Entry Level Part Time Mailroom Associate will provide a wide array of essential office services for the Miami office, including:

• Preparing and organizing all materials necessary for copying, scanning, and faxing tasks.
• Entering paperwork into electronic systems through data entry or by utilizing multifunction devices like copiers/scanners.
• Processing, sorting, and distributing incoming mail to employees within a corporate environment.
• Delivering mail and packages between departments or individuals within the office.
• Handling all outgoing packages, ensuring accurate labeling, and arranging pickups with carriers such as the post office, UPS, FedEx, or others.
• Demonstrating strong communication, organizational, and customer service skills in all interactions.
• Comfortably moving and carrying file boxes weighing between 20-50 lbs.
• Adhering strictly to company policies and confidentiality guidelines to safeguard data and information.
• Ability to provide reception coverage for short periods, such as lunch breaks or brief absences.

Qualifications

Ideal candidates will possess 2-3 years of related experience in providing top-tier customer service or office support services. Other key qualifications include:

• High school diploma or GED required.
• Authorization to work for any employer in the U.S. required.
• Experience working in hospitality, retail, or restaurants is a plus.
• Proficiency in Microsoft Office Suite; strong keyboarding and Windows environment PC skills.
• Excellent communication skills, both verbal and written, along with a professional appearance and demeanor.
• Ability to meet the employer’s attendance policy.
• Access to reliable transportation to and from work.
• Ability to lift 50 lbs.
• Willingness to submit to a pre-employment drug screen.

Equal Opportunity & Accommodation

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com. Please respect individuals reaching out for accommodations by utilizing this contact information solely for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.