Employee Benefits Account Manager

Job Description

Employee Benefits Account Manager

Summary

The Employee Benefits Account Manager is a critical role that requires a strong understanding of employee benefits products and processes. This position acts with a high degree of accuracy and independence, providing essential account management support to Account Executives and Consultant colleagues. The ideal candidate will be adept at prioritizing tasks in a fast-paced environment and respond to demands in optimal time frames. A key aspect of this role is demonstrating teamwork in daily service activities to ensure optimal client retention.

Duties & Responsibilities

• Provide administrative support to Account Executive and Senior Account Management team, including assisting in creating presentation materials and spreadsheet reviews.
• Execute day-to-day service transactions for clients efficiently to ensure high retention rates.
• Act as a crucial client liaison between senior account management, account executives, and consultants, facilitating smooth communication.
• Responsible for accurately completing documents related to customer administration, covering areas such as Compliance, Analytics, and Wellness.
• Meet and exceed client expectations regarding enrollment processes, billing inquiries, and overall service matters.
• Maintain a current and comprehensive working knowledge of various vendors, carriers, and insurance products.
• Actively participate in the development and execution of renewal strategies, marketing efforts, review of marketing results, and presentation of findings.
• Submit new business applications and process renewals to relevant carriers.
• Effectively utilize agency technology and software applications, including agency management systems, document management systems, and workflows.
• Perform other duties as assigned by management to support team objectives.

Basic Qualifications

• Education: Bachelor’s degree.
• Experience: 1-3 years of employee benefits insurance experience with an insurance carrier or brokerage firm.
• Licensure: Active Life & Health Insurance license.

Preferred Qualifications

• Knowledge of all types of funding mechanisms within employee benefits.
• Excellent communication skills, both verbal and written, essential for client and internal interactions.
• Proficient with Microsoft Office products, including Excel, PowerPoint, and Word.
• Ability to thrive and contribute effectively in a collaborative, team-oriented environment.

Exempt Status: Yes (not eligible for overtime pay)

Workplace Type

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Compensation Range

Annual Salary: $49,925.00 – $92,575.00

The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington’s Career Web Site for more details.

Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.