Donation Manager

Job Description

Donation Manager | Goodwill Industries of Michiana

The Tone:
This is a full-time role at Goodwill Industries of Michiana, located in-person. Goodwill Industries of Michiana builds vital community resources, providing programs and services that empower individuals to achieve their most abundant lives. The Donation Manager is central to this mission, ensuring efficient merchandise processing and retail operations that directly fund these essential community programs. This role is crucial for maintaining a high-quality shopping experience and upholding the organization’s core values, including a customer-first mindset and a relentless pursuit of excellence.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person
• Pay: $47300 yearly
• Team: Supports store leadership; works closely with the Store Manager.
• Mission: Ensures efficient merchandise processing and retail operations to support the organization’s mission and deliver a high-quality shopping experience.

What You’ll Actually Do
• Operational Oversight: Manage merchandise processing and daily retail operations, ensuring smooth workflow and efficient resource utilization.
• Standard Execution: Consistently execute and uphold company policies, procedures, and operational standards across all retail activities.
• Efficiency Driver: Collaborate with the Store Manager to identify and implement strategies that drive operational efficiency and enhance overall productivity.
• Team Leadership: Oversee staff performance, fostering a productive and customer-focused environment through effective guidance and development.
• Customer Experience: Contribute to maintaining an environment that delivers a high-quality shopping experience for all customers.

The Must-Haves
• Background: Career level of Manager, with core domain knowledge in retail operations, merchandise processing, and the execution of operational standards.
• Experience: Proven hands-on leadership experience within a retail environment. Demonstrated experience in overseeing staff performance and contributing to team development.
• Skills: Operational management, policy and procedure execution, staff performance oversight, customer experience management.