Document Services Specialist

Job Description

Document Services Specialist | Opensity Solutions

The Tone:
This is a full-time role at Opensity Solutions, strategically located at an Epiq facility, offering a hybrid work schedule after an initial 90 days of employment. Opensity Solutions is dedicated to enhancing client success by delivering modernized technology platforms, elevated technology support, and valuable insights. This position directly supports that mission by empowering clients to excel in their core business activities. A Document Services Specialist provides an indispensable function, helping to streamline critical administrative business operations for Opensity’s diverse clientele, ensuring efficiency and accuracy in their daily processes.

The TL;DR
• Role: Full Time
• Type: Hybrid
• Location: Epiq facility

• Mission: Streamline clients’ administration of business operations by providing expert document services.
• Tech Stack: Microsoft Office applications, PDF editing tools, transcription software, Adobe Acrobat, Kofax

What You’ll Actually Do
• Document Production & Conversion: Skillfully create, revise, reformat, and convert a wide array of documents utilizing various support software, including Microsoft Office applications, PDF editing tools, and transcription software, to meet client specifications.
• Complex Document Preparation: Prepare and meticulously edit complex documents, intricate spreadsheets, and detailed charts, ensuring accuracy and adherence to professional standards for client deliverables.
• Project Coordination & Administration: Provide essential coordination and administrative support for special projects, contributing to their smooth execution and timely completion.
• Data Entry & Transcription: Generate and modify work product through direct keyboard entry, scanner, or electronic conversion methods, and accurately transcribe audio and digital dictation, which may include deposition transcripts as required.
• Quality Assurance & Troubleshooting: Conduct thorough spell checks, proofreading, and cross-checking of documents to ensure absolute accuracy and completeness, while also performing diagnostic activities to troubleshoot and resolve any document inconsistencies.

The Must-Haves
• Background: Candidates must possess a High School Diploma or GED. A strong aptitude for learning is essential, as the role requires absorbing new responsibilities through a combination of in-person training, remote training modules, and self-guided learning.
• Experience: This role requires 0+ years of professional experience, with a distinct preference for candidates who have 1+ year working within the document outsourcing or legal industry, bringing specialized insights to the team.
• Skills: Proficiency with Microsoft applications, specifically Outlook, Word, Excel, and PowerPoint, is required. The ability to manage multiple tasks concurrently with unwavering attention to detail, coupled with strong initiative and the capacity to work independently with minimal direct supervision, are key attributes for success.
• Bonus: Prior experience working with Adobe Acrobat or Kofax for the manipulation and editing of PDF files is a significant advantage, streamlining document workflow processes.