Direct Support Professional (DSP)

Job Description

About Company

Chimes is a not-for-profit organization dedicated to assisting individuals with intellectual and behavioral challenges in achieving their fullest potential. The organization offers a vast array of services, including educational, employment, vocational, residential, habilitative, and behavioral health support. These services are delivered through a network of national and international affiliates, allowing for a comprehensive, holistic approach to improving the lives of those served, both the individuals receiving assistance and those who benefit from Chimes’ innovative solutions.

Job Description

This job description is for a Direct Support Professional (DSP) at Chimes.

Pay Rate:
• Set Pay Rate: $20.25 per hour

Core Responsibilities (Applicable To All DSP Roles):
• Provide direct support and supervision to individuals to ensure their safety, engagement, and well-being.
• Assist individuals with personal care tasks, including hygiene, dressing, mobility, and meal preparation.
• Implement and follow individualized care plans, supporting each person’s goals and skill development.
• Administer medications accurately and in compliance with agency policies and regulations.
• Ensure a safe, clean, and organized environment, adhering to health and safety protocols.
• Utilize approved behavior intervention techniques to assist individuals in emotional and behavioral regulation.
• Maintain accurate documentation of daily activities, progress, incidents, and other required reports.
• Foster community integration by facilitating participation in activities, events, and social interactions.
• Maintain open communication with supervisors, team members, and external service providers.
• Attend required training, staff meetings, and professional development sessions to stay informed and compliant with agency expectations.
• Work a flexible schedule, including evenings, weekends, and holidays, as needed.
• Treat all individuals with dignity, respect, and kindness.

Role-Specific Responsibilities:

• Day Program DSP:
• Engage individuals in structured activities that promote learning, socialization, and skill development.
• Monitor and support individuals throughout the day, ensuring active participation in program activities.
• Transport individuals to and from program activities and community outings.
• Collaborate with the day program team to enhance service delivery and improve outcomes.

• Residential DSP:
• Support individuals in maintaining independent living skills, such as housekeeping, budgeting, and cooking.
• Assist with grocery shopping, meal planning, and meal preparation based on dietary needs and preferences.
• Monitor and report any health concerns, ensuring medical appointments are scheduled and attended.
• Serve as a liaison between individuals, their families, and healthcare providers to ensure continuity of care.

• Floater DSP:
• Adapt to different home and program environments, providing coverage as needed.
• Be flexible and responsive to staffing needs, traveling between various locations as assigned.
• Ensure consistency in care and documentation across different program sites.
• Remain awake and alert during overnight shifts, conducting scheduled safety checks.

Requirements:
• Education: High school diploma or equivalent required; additional coursework or certifications in human services preferred.
• Certifications: Must obtain and maintain active certifications in:
• Certified Medication Technician (CMT)
• CPR/First Aid
• Mandt (or other crisis intervention training)
• Experience: Prior experience working with individuals with disabilities is preferred but not required; a strong commitment to person-centered support is essential.
• Skills: Strong communication, problem-solving, and interpersonal skills. Ability to follow detailed care plans and work both independently and as part of a team.
• Physical Requirements: Must be able to lift, push, or pull at least 50 pounds to assist individuals with mobility and daily tasks.
• Other: A valid driver’s license and an acceptable driving record as determined by agency policies.

Additional Information:
• DSPs are required to participate in ongoing training, professional development, and staff meetings to enhance their skills and knowledge.
• This role requires patience, empathy, and the ability to support individuals with kindness, dignity, and respect.
• Work schedules may vary and can include evenings, weekends, and holidays to meet program needs.

Total Rewards (Benefits):
• Competitive Pay
• Medical, Dental, and Vision Insurance
• Tuition Reimbursement options
• Flexible Spending Accounts (Health, Dependent, and Transportation)
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Employer Match
• Employee Recognition Programs
• Employee Referral Bonus opportunities
• Discounts through “Tickets at Work”
• And More!