Cybersecurity Intern

Job Description

Cybersecurity Intern | Tyler Technologies

The Tone:
This is an internship at Tyler Technologies. Tyler Technologies provides essential software solutions for the public sector, helping cities, counties, and states better serve their constituents. This Cybersecurity Intern role offers a hands-on experience within the Security Operation Center (SOC), providing critical support for daily security operations to help understand and combat cyber threats and protect client data.

The TL;DR
• Role: Internship
• Type: Full-time, Seasonal (Summer)
• Location: In-person

• Team: Security Operation Center (SOC) team, reporting to Cybersecurity Team Lead(s)/Manager(s).
• Mission: Provide essential support for daily security operations, understanding and combating cyber threats to ensure timely and high-quality security reporting for Tyler’s client base.
• Tech Stack: Log analysis (firewalls, operating systems, web servers), Microsoft Office Suite.

What You’ll Actually Do
• Research: Research current attack trends and methodologies to stay informed on industry developments.
• Analysis: Track sources of malware and analyze potential network compromises for clients.
• Incident Response: Respond to real-time security event alerts through meticulous log analysis investigations.
• Support: Provide Tier 1 support for client security requests and escalate complex issues to Senior Analysts.
• Client Communication: Communicate with clients promptly and professionally regarding security incidents and requests, ensuring high-quality service and meeting their security needs.

The Must-Haves
• Background: Early Career, currently pursuing a bachelor’s degree in Information and Communication Technology, Cyber Security, or a similar relevant field.
• Experience: Familiarity with foundational Information Security concepts and principles, and working knowledge of computer networking concepts (e.g., TCP/IP, OSI model).
• Skills: Excellent written and verbal communication skills, proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), and effective time management for handling multiple tasks.
• Skills: Ability to function effectively and collaboratively in a team environment.