Customer Service Representative
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Job Description
About the Company
Circle K is a large, stable employer that values diversity, operating as an Equal Opportunity Employer. The company fully complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws, offering reasonable accommodations to applicants with disabilities who may need assistance during the application process. Circle K also utilizes the federal E-Verify program to confirm the work eligibility of new hires.
Job Description: Customer Service Representative
This role is for a Part-time Overnight Shift Customer Service Representative at Store 2705136, located at 7435 St Andrews Rd, Irmo, South Carolina 29063.
Circle K is seeking individuals who are eager to be challenged, thrive in a fast-paced, fun environment, and are looking for career growth opportunities.
As a Customer Service Representative, You Will Enjoy:
• Comprehensive Benefits: Medical, Vision, Dental, & Life Insurance, Short & Long Term Disability.
• Financial Security & Savings: Weekly Pay, 401K with a competitive company match, Flexible Spending/Health Savings Accounts.
• Work-Life Balance & Development: Flexible Schedules, Paid Comprehensive Training, Tuition Reimbursement.
• Career Advancement: Fast Career Opportunities, Motivation to advance in your career.
• Work Environment: Opportunity to work with fun, motivated people, and experience task variety.
Your Key Responsibilities will include:
• Customer Interaction: Greeting customers, providing fast and friendly service, making purchase suggestions, and engaging in friendly conversation. You will interact with many customers daily.
• Sales & Operations: Running the register, cashiering, and sometimes working with the food program.
• Store Maintenance: Working around the store (both inside and out) in various areas to maintain high standards for store appearance.
• Team Collaboration: Working as part of a fun, energetic team to accomplish daily tasks and goals.
• Attendance: Providing regular and predictable onsite attendance.
Ideal Candidates Are Good At:
• Sales & Service: Selling products to customers and providing excellent customer care.
• Interpersonal Skills: Communication and engaging in friendly conversation.
• Efficiency: Performing at a quick pace while having fun.
• Teamwork: Working effectively as part of a team to accomplish daily goals.
• Problem-Solving: Coming up with great ideas to solve problems, thinking quickly, and offering suggestions.
It’s Great If You Have:
• Experience: Retail and customer service experience, along with sales associate or cashiering experience.
• Education: A High school diploma or equivalent.
• Attitude: Motivation to advance in your career and a willingness to learn and have fun.
Physical Requirements for the role include:
• Standing/Walking: Ability to stand and/or walk for up to 8 hours.
• Lifting/Carrying:
• Up to 30 pounds from ground to overhead for up to 30 minutes in a shift.
• Occasionally up to 60 pounds from ground to waist level.
• Pushing/Pulling: With arms up to a force of 20 pounds.
• Bending/Twisting: At the waist with some twisting for up to one hour a shift.
• Manual Dexterity: Grasping, reaching, and manipulating objects with hands, requiring eye-hand coordination. May require climbing a ladder to store and retrieve materials or place and remove signs.
