Customer Service Associate

Job Description

Front End Entry Level | Safeway

The Tone:
This is an entry-level position on the front-end at Safeway, an Albertsons Companies Inc. brand. The company is built upon the philosophy of bringing people together around the joys of food and inspiring well-being through thoughtful people practices. This role is a significant opportunity for individuals to learn, grow, and potentially develop a long-lasting career within a diverse and inclusive workforce. Safeway is committed to investing in its employees, offering on-the-job and online learning opportunities, competitive wages, flexible schedules, and comprehensive benefits. This commitment ensures that employees, whether seeking a first job or a new career chapter, can guide, inspire, and make every customer’s visit memorable, from daily groceries to essential health needs.

The TL;DR
• Role: Early Career
• Mission: Guide, inspire, and ensure all customers experience a memorable visit across all their grocery and health needs.

What You’ll Actually Do
• Customer Service Excellence: Provide guidance and inspiration to customers, ensuring each visit is memorable whether they are shopping for groceries or health needs.
• Front-End Operations: Actively work on the front-end, fulfilling duties as a courtesy clerk, customer service associate, or cashier to support smooth store operations.
• Personal and Professional Growth: Engage diligently in provided on-the-job and online learning opportunities, taking steps towards developing a long-lasting career.
• Collaborative Teamwork: Contribute to a positive and supportive work environment by actively helping fellow associates and fostering a culture where smiling and making others smile is valued.
• Community Engagement: Uphold the company’s value of being a part of the community, believing that one’s presence contributes to the larger local ecosystem.

The Must-Haves
• Background: Entry-level candidates who align with the belief that food is central to all our lives and are seeking a foundational role in customer service within grocery retail.
• Experience: No specific years of experience are required. This role is open to individuals whether it’s their first job or a new stage in their career, demonstrating a commitment to personal investment and growth.
• Skills:
• A strong sense of pride and dedication in completing all work tasks, regardless of their size.
• An inherent energy derived from helping customers and supporting fellow associates.
• A genuine eagerness, willingness, and desire to continuously learn and grow within the company.
• A positive and friendly demeanor, often expressed through smiling and contributing to a cheerful atmosphere for others.
• A deep-seated belief in the importance of actively participating in and contributing to the community.