Compliance Training Intern
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Job Description
About the Illinois Housing Development Authority (IHDA):
The Illinois Housing Development Authority (IHDA) is a leading Housing Finance Agency nationally and one of the ten largest financial institutions in Illinois. Its mission is to finance the creation and preservation of affordable housing throughout the state. IHDA manages over 20 federal and state programs, serving as a key resource for housing policy and program administration in Illinois. For over 50 years, IHDA has been a leader in financing and supporting affordable housing. IHDA is committed to fostering a diverse and inclusive workplace.
Job Description: Compliance Training Intern – Strategic Response Unit (SRU)
This internship is within IHDA’s Strategic Response Unit (SRU), which focuses on the Court-Based Rental Assistance Program (CBRAP) and planning future emergency housing programs. The intern will support the Compliance Team in several key areas:
• Application Review and Fraud Investigation: Assisting in reviewing applications for the CBRAP program, identifying discrepancies, and contributing to potential fraud investigations. This involves analyzing applicant information and documentation to ensure accuracy and completeness.
• Data Analysis and Reporting: Preparing, analyzing, and organizing data in Excel (pivot tables, formulas, etc.), generating reports, and working with team members to resolve data issues.
• Compliance Monitoring: Supporting compliance monitoring efforts by conducting research and data entry, and ensuring adherence to program guidelines and regulatory requirements.
• Software Testing and Process Development: Contributing to the development of processes and testing of new software functionalities related to application review.
• Communication and Customer Service: Communicating (English and Spanish preferred) with applicants to obtain missing information or clarify application details.
• Training and Meeting Support: Participating in and potentially leading team meetings and training sessions; assisting with scheduling, agenda preparation, and minute-taking.
• Team Operations: Supporting the Compliance Team Leads in daily operations to maintain efficient workflows.
• External Engagement: Participating in IHDA and external partner meetings and seminars.
Required Skills and Experience:
• Strong proficiency in Microsoft Excel (pivot tables, formulas, data analysis) is essential.
• Analytical thinking and attention to detail are critical.
• Experience or familiarity with government programs or regulatory environments is beneficial.
• Excellent written and verbal communication skills are highly desired.
• The ability to work independently and collaboratively is required.
• Excellent organizational and time-management skills are necessary.
• Adaptability to new software systems and quick learning are crucial.
• Bilingual in English and Spanish is preferred.
The internship is a paid, full-time, hybrid program running from June to August (approximately 10 weeks). It includes on-the-job training, workshops, a mentorship program, and intern social events. Applicants must be currently enrolled undergraduate or graduate students.
