Community & Public Relations Intern
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Job Description
About the Company
The UPS Store, Inc., a wholly owned subsidiary of UPS, is the world’s largest franchisor of retail shipping, postal, printing, and business service centers. The UPS Store has more than 5,200 independently owned locations in the U.S. and Canada.
Job Description
The Community & Public Relations Intern will have the opportunity to work within a large organization and learn how Community Relations and Public Relations works with other teams within the Marketing department. This role will support internal work for The UPS Store franchisees as well as external-facing content for customers.
Responsibilities and Duties:
• Assists with planning, writing, and publishing content intended for both the franchisee and external customer audience
• Corresponds with the franchise network on general PR and community relations questions
• Educates the franchise network about new and current PR support tools and content available for use on the franchisee intranet
• Assists with writing franchisee and customer stories, conducting interviews, and preparing editorial content for external release
• Research new PR tactics and competitor trends using informal and formal research techniques
• Provides technology marketing with updated content for the company website
• Participates in Community Relations work supporting Corporate Social Responsibility charities
• Helps with special projects, as needed
• Performs analysis of key data and interprets findings for larger Marketing campaigns
Knowledge and Skills:
• Knowledge of public relations skills, including writing press releases, responding to media queries, writing media pitches, and public speaking
• Ability to balance multiple projects and expectations, while meeting all deadlines
• Strong organizational skills and the ability to prioritize work as changes occur
• Ability to professionally communicate verbally and in writing to a variety of audiences (internal, external, franchisee, etc.)
• 2 years of undergraduate education in Public Relations, Marketing Communication, Digital Engagement, and/or a related area of study – Preferred
• Experience using Microsoft Office suite of products preferred (Word, Excel, PowerPoint, Outlook, etc.)
• Ability to synthesize large amounts of information, think critically, ask questions, and provide creative ideas and feedback
• Interested in supporting charitable causes
